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HVACDirect.comReviews 1,802

4.6

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.6 stars from 1,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.

value
38
quality
33
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Sharon H.
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Excellent customer service from first phone call to the delivery driver

Date of experience: April 10, 2019
Matthew R.
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Great sale on the day I purchased
April 10, 2019

Great sale on the day I purchased. Everything went flawless. Shipping was free and only took a few days! Excellent experience.

Date of experience: April 10, 2019
David A.
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Very easy to use website
April 9, 2019

Very easy to use website.

Date of experience: April 9, 2019
Todd D.
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Grill arrived dented and bent
April 9, 2019

Grill arrived dented and bent. It did not fit correctly so I had to modify by trimming the drain notch and use my own hardware to attach it to the insert. The holes did not line up. The Representative ensured me the Amana would fit on the Perfect Air PTAC but this was not accurate. The service was again outstanding but the product did not match the unit.

Date of experience: April 9, 2019
Christian B.
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Good
April 7, 2019

Good

Date of experience: April 7, 2019
john a.
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Easy ordering
April 6, 2019

Easy ordering

Date of experience: April 6, 2019
Dennis K.
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The process was satisfactory
April 3, 2019

The process was satisfactory. One unit cam in slightly damaged

Date of experience: April 3, 2019
Michael L.
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Excellent website, very easy to navigate and choose options. All e-commerce should be this easy!

Date of experience: April 3, 2019
Steve W.
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Great so far!
April 3, 2019

Great so far! Looking forward to installation in the next few weeks.

Date of experience: April 3, 2019
Brian T.
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So far so good!
April 3, 2019

So far so good! Easy to find product on website and easy checkout!

Date of experience: April 3, 2019
Steve B.
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Mr Griswald was very helpful
April 3, 2019

Mr Griswald was very helpful

Date of experience: April 3, 2019
Sean s.
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Very easy to find products and easy checkout, would recommend

Date of experience: April 3, 2019
Anthony H.
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I shopped around for a while
April 2, 2019

I shopped around for a while. I decided on HVAC Direct for low prices, ease of use of website and linked accessories matched to products.

Date of experience: April 2, 2019
Hien v.
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Great experience
April 2, 2019

Great experience. Waiting for the products to arrive.

Date of experience: April 2, 2019
Jerry C.
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Missing a couple of small parts...
April 2, 2019

Missing a couple of small parts...HVAC made good on them and they were UPS'd the next day.

Date of experience: April 2, 2019
Matthew J.
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Website works great and good products for a great price. A.c. Was packed on an skid nice with thick cardboard to protect it. A+ company

Date of experience: April 2, 2019
Quentez S.
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Easy shopping!
April 2, 2019

Easy shopping! Customer service was excellent!

Date of experience: April 2, 2019
Willie f.
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Need estimated arrival date I can be here to recieve

Date of experience: March 31, 2019
Zina R.
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Good, except additional fee for lift gate
March 29, 2019

Good, except additional fee for lift gate

Date of experience: March 29, 2019
Adam D.
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So far everything has been great
March 28, 2019

So far everything has been great

Date of experience: March 28, 2019