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HVACDirect.com Reviews Summary
HVACDirect.com has a rating of 4.6 stars from 1,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.
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Excellent customer service from first phone call to the delivery driver
Great sale on the day I purchased. Everything went flawless. Shipping was free and only took a few days! Excellent experience.
Very easy to use website.
Grill arrived dented and bent. It did not fit correctly so I had to modify by trimming the drain notch and use my own hardware to attach it to the insert. The holes did not line up. The Representative ensured me the Amana would fit on the Perfect Air PTAC but this was not accurate. The service was again outstanding but the product did not match the unit.
Good
Easy ordering
The process was satisfactory. One unit cam in slightly damaged
Excellent website, very easy to navigate and choose options. All e-commerce should be this easy!
Great so far! Looking forward to installation in the next few weeks.
So far so good! Easy to find product on website and easy checkout!
Mr Griswald was very helpful
Very easy to find products and easy checkout, would recommend
I shopped around for a while. I decided on HVAC Direct for low prices, ease of use of website and linked accessories matched to products.
Great experience. Waiting for the products to arrive.
Missing a couple of small parts...HVAC made good on them and they were UPS'd the next day.
Website works great and good products for a great price. A.c. Was packed on an skid nice with thick cardboard to protect it. A+ company
Easy shopping! Customer service was excellent!
Need estimated arrival date I can be here to recieve
Good, except additional fee for lift gate
So far everything has been great
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members