On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HVACDirect.com Reviews Summary
HVACDirect.com has a rating of 4.6 stars from 1,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.
Instant Feedback
We monitor reviews for authenticity
Easy to shop for HVAC components
Awesome service! Phone support was fantastic. Not a huge fan of shipping method.
Quick easy and quick delivery with questions answered with a phone call without sitting on hold and you speak to a live person who was very helpful
Delivery was faster than expected. So far it is going together nicely. No surprises. HVAC Direct has saved me thousands. Thanks
Super fast shipping! Easy to understand what you need by how the website is set up. Thank You! It's nice to deal with professionals!
Very good quick and easy. I had ordered the wrong item a/c instead of heat pump. Because I had added add on heat package Jeff Littlejohn called me within 20 min. And asked if I had intended to order the heat pump He saved me a huge headache so thank you Jeff. Heat pump arrived within five days delivery gentleman was spot on. FYI Goodman however dose not honor 10 year warranty if heat pumps or a/c units are purchased on line, unless professionally installed by a licensed dealer per the owner manual provided with the unit
Ok
Really pleased with the quality of the help...First Class
Very pleased with HVACDIRECT. Fair priced and great delivery experience. I will certainly be using their service again.
Easy to use web site and helpful customer support.
So far so good. It is up and running. It's so nice to have a new unit. It is really quiet. Just in time for summer heat.
Good communication
You all ROCK! Heat pump and air handler order and delivery were SPOT ON! Forgot an accessory so I'm here again. Lol
Easy peeze!
Fast quick and easy service
Very helpful on sizing and responded fast
Easy to find product I was seeking
Spoke with salesperson. All questions answered.
Great. So far. The weather has been bad since my delivery yesterday so I have yet to unbox; however, everything looks intact. The boxes were delivered in good shape and on time.
Questions were answered quickly and accurately, price was right
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members