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HVACDirect.comReviews 1,802

4.6

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.6 stars from 1,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.

value
38
quality
33
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MinhTrang T.
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You have the most informative web page for this product

Date of experience: September 27, 2019
Steve J.
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Quick and easy, with plenty of choices
September 26, 2019

Quick and easy, with plenty of choices

Date of experience: September 26, 2019
Jerry O.
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Megan is the best
September 26, 2019

Megan is the best.

Date of experience: September 26, 2019
Steve G.
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Everything is good so far
September 26, 2019

Everything is good so far. Had a little issue with the lineset they sent. It was 7/8' when it was suppose to be 3/4'. Other than that, it's fine.

Date of experience: September 26, 2019
TIM M.
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The service disconnect seems to be incomplete it does not work the way its designed to. Seems to be something missing from the disconnect portion.

Date of experience: September 25, 2019
Jamie D.
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Customer service made the sale
September 25, 2019

Customer service made the sale.

Date of experience: September 25, 2019
Brian M.
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So far so good we see when it gets here, furnace and accessories arrived, with no damage, when it was supposed to be here, can't ask for anything more then that

Date of experience: September 25, 2019
Brian H.
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Shawn was very professional and helpful!
September 24, 2019

Shawn was very professional and helpful!

Date of experience: September 24, 2019
Christina O.
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Great help from Justin Peck
September 24, 2019

Great help from Justin Peck. Good website

Date of experience: September 24, 2019
Mike J.
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Informative website
September 23, 2019

Informative website. Easy to use. I did not receive a purchase confirmation email. I called 2 days later to confirm. And, I did not receive a shipping confirmation email until the morning of delivery after I had arrived at my place of employment 45 minutes away. I paid for a lift gate service and did not get one,but I believe that was the delivery service fault. The driver was helpful and was able to get it unloaded. However, I will purchase from them again.

Date of experience: September 23, 2019
James W.
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Have ordered several Goodman Furnaces and A/C's here so far so good, THX. Wall heat and Air

Date of experience: September 23, 2019
Brian W.
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Price was good
September 23, 2019

Price was good. Delivery was coordinated well

Date of experience: September 23, 2019
Clint H.
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Ordering process was easy
September 21, 2019

Ordering process was easy. All the information I needed was displayed.
However, I was only given 10 minutes notice prior to the delivery. Fortunately, I was close by and it worked out.

Date of experience: September 21, 2019
Ronald B.
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Awesome website!
September 20, 2019

Awesome website!

Date of experience: September 20, 2019
Cheri W.
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Great and helpful support staff helped to pick out the right size furnace and a/c unit I needed and the accessories that I needed as well to do my project! Quick to reply and very very helpful!

Date of experience: September 20, 2019
Seth z.
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Quick and easy checkout
September 19, 2019

Quick and easy checkout

Date of experience: September 19, 2019
kevin m.
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Easy to find what needed
September 19, 2019

Easy to find what needed

Date of experience: September 19, 2019
kenneth h.
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Good
September 19, 2019

Good

Date of experience: September 19, 2019
Tim A.
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Satisfied so far, web site was easy to use and navigate. Product was packed very well for shipping, no damage. Driver was very friendly and accommodating.

Thanks, Tim A

Date of experience: September 18, 2019
Ivey S.
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Very easy website to navigate
September 17, 2019

Very easy website to navigate. Products were packaged very well. No damage.

Date of experience: September 17, 2019