business logo of HVACDirect.com

HVACDirect.comReviews 1,802

4.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate HVACDirect.com?
grey star
grey star
grey star
grey star
grey star

HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.6 stars from 1,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.

value
38
quality
33
This company does not typically respond to reviews

Instant Feedback

4,713 reviews

We monitor reviews for authenticity

Richard M.
0 reviews
0 helpful votes
Follow Richard M.
Unfollow Richard M.
Send Message
Share Review
Report Review

Fast and easy with good pricing
October 11, 2019

Fast and easy with good pricing

Date of experience: October 11, 2019
Ronald P.
0 reviews
0 helpful votes
Follow Ronald P.
Unfollow Ronald P.
Send Message
Share Review
Report Review

Very easy to shop at this site
October 11, 2019

Very easy to shop at this site.

Date of experience: October 11, 2019
Warren c.
0 reviews
0 helpful votes
Follow Warren c.
Unfollow Warren c.
Send Message
Share Review
Report Review

Easy biying experience, great price
October 10, 2019

Easy biying experience, great price

Date of experience: October 10, 2019
Kyle Y.
0 reviews
0 helpful votes
Follow Kyle Y.
Unfollow Kyle Y.
Send Message
Share Review
Report Review

Ordering was smooth and easy thanks for all your help

Date of experience: October 8, 2019
Jim A.
0 reviews
0 helpful votes
Follow Jim A.
Unfollow Jim A.
Send Message
Share Review
Report Review

I found just what I wanted and your accessory guide was very helpful. I received the Mitsubishi unit in good condition and earlier than originally expected.

Date of experience: October 8, 2019
Dennis H.
0 reviews
0 helpful votes
Follow Dennis H.
Unfollow Dennis H.
Send Message
Share Review
Report Review

Had a little communication trouble with Jeff he left voice mail instead of email I was looking for,he was wanting to confirm that I didn't want a heat pump; never did quite figure this out since the order had already been placed twice and paid for, did put my delivery off by 2 days. Install went great, took 7 hrs and this was the first time I had ever installed a heat and air unit...pretty simple and straight forward. Thanks

Date of experience: October 7, 2019
JEREMY S.
0 reviews
0 helpful votes
Follow JEREMY S.
Unfollow JEREMY S.
Send Message
Share Review
Report Review

EASY TO USE SITE, FAST AND FRIENDLY CUSTOMER SUPPORT, GREAT PRICES.

Date of experience: October 7, 2019
DAN B.
0 reviews
0 helpful votes
Follow DAN B.
Unfollow DAN B.
Send Message
Share Review
Report Review

QUICK AND EASY--LOOK FORWARD TO RECEIVING THE UNIT.

Date of experience: October 7, 2019
John H.
0 reviews
0 helpful votes
Follow John H.
Unfollow John H.
Send Message
Share Review
Report Review

Great experience, easy check out
October 3, 2019

Great experience, easy check out.

Date of experience: October 3, 2019
timothy b.
0 reviews
0 helpful votes
Follow timothy b.
Unfollow timothy b.
Send Message
Share Review
Report Review

Great web site easy to follow
October 3, 2019

Great web site easy to follow. CS rep was awesome.

Date of experience: October 3, 2019
Maurice I.
0 reviews
0 helpful votes
Follow Maurice I.
Unfollow Maurice I.
Send Message
Share Review
Report Review

So easy, I am so thankful, I am disabled and getting it done so quickly is a blessing. Thank You all so much. I received my order so quickly. Instantly approved financing and easy auto pay. You can't find better, because these guys are the best.

Date of experience: October 2, 2019
Matt L.
0 reviews
0 helpful votes
Follow Matt L.
Unfollow Matt L.
Send Message
Share Review
Report Review

Very Friendly and Helpful
October 2, 2019

Very Friendly and Helpful

Date of experience: October 2, 2019
Wayne P.
0 reviews
0 helpful votes
Follow Wayne P.
Unfollow Wayne P.
Send Message
Share Review
Report Review

I like the brands and prices, also all that is needed to make the system run

Date of experience: October 1, 2019
Christopher S.
0 reviews
0 helpful votes
Follow Christopher S.
Unfollow Christopher S.
Send Message
Share Review
Report Review

Chatted with a very nice person because I had some questions and it was a pleasure. Now I hope my delivery is as good. My delivery was awsome and the until works GREAT..

Date of experience: October 1, 2019
Greg B.
0 reviews
0 helpful votes
Follow Greg B.
Unfollow Greg B.
Send Message
Share Review
Report Review

Seemed simple and straightforward
October 1, 2019

Seemed simple and straightforward. If I can do it anyone can.

Date of experience: October 1, 2019
Paul B.
0 reviews
0 helpful votes
Follow Paul B.
Unfollow Paul B.
Send Message
Share Review
Report Review

This has been an awesome experience, easy as pie
September 30, 2019

This has been an awesome experience, easy as pie. Thank You

Date of experience: September 30, 2019
Donald W.
0 reviews
0 helpful votes
Follow Donald W.
Unfollow Donald W.
Send Message
Share Review
Report Review

Good customer service
September 28, 2019

Good customer service.

Date of experience: September 28, 2019
Pamela J.
0 reviews
0 helpful votes
Follow Pamela J.
Unfollow Pamela J.
Send Message
Share Review
Report Review

Everyone I communicated with were very helpful and knowledgeable. Excited to get my new units!

Date of experience: September 27, 2019
Micah S.
0 reviews
0 helpful votes
Follow Micah S.
Unfollow Micah S.
Send Message
Share Review
Report Review

Customer service call was very helpful and knowledgeable

Date of experience: September 27, 2019
terry c.
0 reviews
0 helpful votes
Follow terry c.
Unfollow terry c.
Send Message
Share Review
Report Review

Hope the freight company does not damage my order!?
September 27, 2019

Hope the freight company does not damage my order!?

Date of experience: September 27, 2019