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HVACDirect.com Reviews Summary
HVACDirect.com has a rating of 4.6 stars from 1,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.
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Very Satisified
SMPLE AND FAST
Very good price and smooth process. Their Chat customer service was easy to use. Paul provided great information in order for me to decide which options best fit my needs. Didn't feel pressured which in return made me trust the information I was provided and ultimately make the purchase. Thank you again Paul!
I have used HVAC Direct several times. Everything has always been perfect and painless.
Good so far
Fast and accurate
You staff have been great. I was initially not sure of the house size and the priced multiple units for me w/ a smile!
Trouble talking on online chat, other than that its good
Good
Very easy to shop with and very fast shipping.
Wonderful customer service!
So easy and the chat is easy
Easy very helpful online chat
Everything was perfect with the exception that the unit was dented. Shipping packaging was undamaged and I unboxed and unwrapped all the way to the box of the unit itself which showed no damage. I signed for it, then when I unpackaged it to install there's a big dent. It doesn't affect the operation of the unit and since it's in a closet it'll never be seen but it's just annoying
Excellent Every time I order a product!
Fast shipping, product well protected for shipping.
Quick and easy shopping experience!
Easy
Great,
One of the air handlers was the wrong color. Spoke with Jeff and very impressed with response and wilingness to make it right with minimal hassle.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members