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HVACDirect.com has a rating of 4.6 stars from 1,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.
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Quick and Easy Process & Checkout
Very pleased with customer service. I talked with them on the chat feature and then called later. Both people I spoke with were friendly and very helpful.
Thank you for helping me figure out what I needed.
Update: I am still happy with my purchase. The suggested item is working well for me. I will buy from them again.
It has been a good experience and easy to order. Thanks
Your disponent should be better organized The delivery was postponed 3 times the 2nd date was postponed by one day but 2 hours was the driver with me but I was not at home then
Love this site
I wish that all of my shopping experiences would be this easy, complete and satisfying. Thank you all. I will be back.
Went well - information on product readily available
Paul was a great help with my order.
Extremely quick shipping.
Excellent service when ordering
Love it, beats going to parts house. Saved hundreds if not thousands!
Easy online ordering, prompt delivery, courteous driver and dispatch
Love it! Easy to set up. Excellent heat source!
Quick and easy. Great prices!
Shopping has been great.
Good
Ok
Good customer service reps
I don't have eq. Yet so rating is very subjective
Recieved eq. But as yet inactive.
Website was easy to navigate and the online help was positive