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HVACDirect.comReviews 1,802

4.6

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.6 stars from 1,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.

value
38
quality
33
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Bob F.
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2nd Order first was smooth this was the same
April 2, 2020

2nd Order first was smooth this was the same. I will be ordering a third unit later this summer. Hopefully price will remain the same, just waiting out CORVID-19 to place order.

Date of experience: April 2, 2020
SHIRLEY E.
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YOU HAD JUST WHAT WE NEEDED AS A SET NOT LOOSE PEICES

Date of experience: March 31, 2020
RONALD D.
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Kari was very helpful
March 31, 2020

Kari was very helpful

Date of experience: March 31, 2020
Erik J.
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The website sure makes it easy
March 31, 2020

The website sure makes it easy.

Date of experience: March 31, 2020
Jason T.
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Very helpful customer service
March 30, 2020

Very helpful customer service.

Date of experience: March 30, 2020
Edward W.
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So easy to order no problems Employees were very courteous and helpful will recommend you to my friends and family

Date of experience: March 30, 2020
Roger S.
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Very smooth ordering
March 24, 2020

Very smooth ordering

Date of experience: March 24, 2020
MLiss M.
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Great place to shop!
March 24, 2020

Great place to shop! Their chat folks are fab!

Date of experience: March 24, 2020
Stanley A.
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I was very satisfied with the ordering and receiving. I'm still in process of installing.

Date of experience: March 24, 2020
Matthew O.
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Great so far can't wait for my order to arrive
March 23, 2020

Great so far can't wait for my order to arrive.

Date of experience: March 23, 2020
Joshua l.
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Great selection and easy site navigation
March 21, 2020

Great selection and easy site navigation. Overall great experience.

Delivery went as expected was called to verify that i would be there to sign. Driver was great and product was easy to inspect and exactly what i ordered.

Date of experience: March 21, 2020
Luis R.
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Good so far
March 17, 2020

Good so far

Date of experience: March 17, 2020
Jeremy A.
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Loved the online chat
March 15, 2020

Loved the online chat. Most helpful, and quick response.

Date of experience: March 15, 2020
Cyrus G.
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Good description of the product
March 15, 2020

Good description of the product

Date of experience: March 15, 2020
Howard D.
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Very informative made it a easier than expected

Date of experience: March 13, 2020
Robert K.
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VERY GOOD!
March 12, 2020

VERY GOOD! Middletown Air Conditioning (ELITE - Aaron Courtney) had a 2 man crew install HVAC Direct system in Crestwood, Kentucky - The removal of 'old' and installation of the 'new' took about 5 hrs - the equipment price & installation was VERY reasonable which made for a happy owner (ME) - service and site cleanup was fine - THANKS AGAIN Team HVAC Direct & ELITE Air Conditioning!

Date of experience: March 12, 2020
Daniel G.
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Easy website and good prices
March 12, 2020

Easy website and good prices

Date of experience: March 12, 2020
Jeff S.
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Hvac Direct did a very nice job expediting my order. It arrived quickly and the staff was friendly. They conduct a phone meeting prior to deliver to ensure someone will be home to receive, inspect and sign for the order

Date of experience: March 12, 2020
Darrin L.
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Very easy to navigate your site and lots of information, very smooth transaction and let me know every step of the way on progress.

Date of experience: March 10, 2020
Jason H.
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HVACDIRECT.com was easy to use and the purchase went through with no issues.

Date of experience: March 9, 2020