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HVACDirect.comReviews 1,802

4.6

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.6 stars from 1,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.

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38
quality
33
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Clifford C.
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Kari was very professional and helped narrow our decision.

Date of experience: April 15, 2020
Robert S.
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Easy and convenient
April 15, 2020

Easy and convenient. All of my future HVAC needs will be threw HVACDirect.com.

Date of experience: April 15, 2020
Charles D.
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Quick and easy to follow procedure
April 15, 2020

Quick and easy to follow procedure.

Date of experience: April 15, 2020
Mike T.
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Found what I need
April 14, 2020

Found what I need. Website user friendly. Yes

Date of experience: April 14, 2020
Samuel I.
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It was quick and easy to find what I needed
April 13, 2020

It was quick and easy to find what I needed.

Date of experience: April 13, 2020
DAVID L.
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GREAT WEBSITE AND QICK HELP IF YOU NEED IT
April 12, 2020

GREAT WEBSITE AND QICK HELP IF YOU NEED IT

Date of experience: April 12, 2020
Mark D.
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Excellent
April 12, 2020

Excellent. Even with the current health crisis HVAC Direct delivered. When the time comes I will definitely use them again.
Thanks.

Date of experience: April 12, 2020
Brian R.
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Very informative, with the videos
April 11, 2020

Very informative, with the videos.

Date of experience: April 11, 2020
Amanda B.
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They are a wonderful company really enjoyed doing business with them. Will highly recommend to others

Date of experience: April 10, 2020
Chi N.
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Great Support Services!
April 10, 2020

Great Support Services!

Date of experience: April 10, 2020
Derek B.
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Web site easy to navigate found all the information I needed.

Date of experience: April 9, 2020
thomas e.
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I am old school
April 9, 2020

I am old school

Date of experience: April 9, 2020
Carl G.
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Easy method
April 9, 2020

Easy method

Date of experience: April 9, 2020
A D.
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The whole process of ordering from your website was a breeze. The only question I had regarding my purchase that wasn't answered on the the site was quickly answered by your support service department.

Date of experience: April 9, 2020
Jeff W.
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Hvac direct is very knowledgeable and courteous, their price is lower than what i have found i would recommend this company to anyone.

Date of experience: April 8, 2020
Oklahoma
1 review
2 helpful votes
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Still waiting
April 7, 2020

I have been waiting 3 weeks for a 10 ton unit and still no delivery. They sent it to the wrong state with the wrong customer name on it. We discovered this fact 10 days ago and it's still in transit.

Date of experience: April 7, 2020
Ronald K.
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Easy and detailed information made the selection easy.

Date of experience: April 7, 2020
Thomas E.
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So far very well
April 6, 2020

So far very well

Date of experience: April 6, 2020
Rodney B.
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I worked with Jess online and she was great, everything went smooth but when I received the shipment the wifi adapter was missing. I talked to George who suggested I go a different route and he was going to do some research and send me the control best fits my needs

Date of experience: April 3, 2020
Ken N.
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Your web site made it easy to pick out the correct size system for my house.

The only issue was the local shipping company that was to make final delivery to my house (lift gate service) was short on drivers due to the current situation. I called them and made arrangements to pick up items at their warehouse. They were very accommodating and assisted with loading. I am just out the $35 for the delivery service. Not a problem.

Date of experience: April 2, 2020