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HVACDirect.comReviews 1,802

4.6

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.6 stars from 1,802 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and phone call. HVACDirect.com ranks 1st among HVAC sites.

value
38
quality
33
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Paul P.
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I used this web site a couple of time and had no problems

Date of experience: June 21, 2020
Shawn F.
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Ok good price
June 21, 2020

Ok good price

Date of experience: June 21, 2020
Ron F.
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Easy and lots of options
June 20, 2020

Easy and lots of options

Date of experience: June 20, 2020
micheal T.
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Was good
June 20, 2020

Was good

Date of experience: June 20, 2020
Lawrence T.
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Please process Order and get delivery out ASAP
There was a delay in the process from Order to shipping.
Once that was corrected The Delivery was completed as promised.

Date of experience: June 20, 2020
Jeff D.
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Customer service was great
June 19, 2020

Customer service was great. Answered all my questions quickly and got me set up with proper replacement for old HVAC setup on my home.

Date of experience: June 19, 2020
Cindy N.
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Equipment was received faster than expected
June 19, 2020

Equipment was received faster than expected.

Date of experience: June 19, 2020
RACHELLE L.
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Came to hvacdirect.com, I typed in the search box what my technician told me I needed and the website pulled it right up. It was nice to have the customer service reach out via live chat to see if I needed anything...

Date of experience: June 19, 2020
tyler O.
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Easy to use website
June 19, 2020

Easy to use website. It was delivered in the time frame they said it would be delivered in. Well packaged.

Date of experience: June 19, 2020
Scott J.
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Easy to navigate and filter the results to your exact need!

Date of experience: June 18, 2020
Stephen M.
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Everything was available to complete a one stop shopping experience. I prefer not to purchase from multiple vendors, when possible.

Date of experience: June 17, 2020
Jay T.
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Straight forward, well organized
June 17, 2020

Straight forward, well organized

Date of experience: June 17, 2020
Phillip L.
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Shopping was very informative, sorry for the delay in ordering. I am having problems with my key board.

Your Tec Guy sal was very helpful. And the freight company gave a delivery time and was very precise and on time.

The units were installed on Sat june 13th 2020 and is working just fine Rolando's Air Conditioning did an excellent job.

Date of experience: June 17, 2020
charles f.
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No communication with company shipping company and customer

Date of experience: June 17, 2020
David F.
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Getting answers to questions
June 16, 2020

Getting answers to questions

Date of experience: June 16, 2020
Les M.
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Repeat customer with HVACDirect
June 16, 2020

Repeat customer with HVACDirect.
Excellent company!

Date of experience: June 16, 2020
Michael G.
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So far perfect
June 16, 2020

So far perfect

Date of experience: June 16, 2020
Richard S.
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Great so far,this package seems to be what I need my son who deals with these type of things is an mech. Engineer and service tech works for a big Company in the US. He did the research for me.

Date of experience: June 16, 2020
johnny h.
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I didnt like the fact that the equiptment price jumped $300 over the weekend. Other than that, i have no complaints.

Date of experience: June 15, 2020
jan b.
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Fast easy
June 15, 2020

Fast easy

Date of experience: June 15, 2020