On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Huusk has a rating of 3.8 stars from 240 reviews, indicating that most customers are generally satisfied with their purchases. Huusk ranks 10th among Kitchen sites.
We monitor reviews for authenticity
Ordered 1 knife, received 4 knives
Called to return and they inform me to return it to Germany. I am in the US
Would cost me 70.00 to ship it to German
So I returned it to sender which is in cheekatowga in
Buffalo NY
They informed me it was an invalid return and are not giving me a refund
Meanwhile the knives I sent to Sender no one has an answer for
I have a receipt from the post office that it was returned on
Nov 15 at 9:17 am
Buyer Beware!
The knives and leather cases were delivered very promptly. They were purchased as gifts for members of my family. While the quality of the knives was satisfactory, I had some reservations about the leather cases. Ultimately, I am pleased to have acquired them. The leather cases are of exceptional quality and complement the gifted knives perfectly. Overall, I am highly satisfied with my purchases.
Hi Nalfitifanahy Namena Fiaroniaina A.,
Thank you for your feedback!
We're glad to hear you are pleased with the quality of the knives and the exceptional leather cases.
We appreciate your support and are happy that your family enjoys the gifts.
Customer Support at Huusk
Huusks are truly exceptional. Their high-quality beech wood design offers a perfect grip and an elegant dark texture. Every detail is carefully considered, we offer a top-notch dining experience. Their extreme sharpness and perfect balance make cutting child's play. With Huusk, cooking becomes an absolute pleasure! No more fragile knives prone to wear, Huusk is robust, sharp and resistant to oxidation. A real must-have for any budding or professional chef! 🌟🔪
Hi Faly,
Thank you for your kind words!
We're delighted to hear that you are enjoying your Huusk knives and that they are making your cooking experience a breeze.
Happy cooking!
Customer Support at Huusk
The entire process of ordering and receiving this knife was very easy,and shipping was fast,the quality of these knives is great, extremely sharp with ease of use for darn near everything you need to cut or chop in the kitchen or in the field. Overall handling is comfortable in hand and it holds. Sharpness cuts meat like butter.
The Huusk chef's knife is a game-changer for any kitchen. Its unique design, with a laser-engraved hole for better control, and its sharp, durable stainless steel blade, make it a must-have. The oak handle offers a comfortable grip, making cooking more enjoyable and efficient. Highly recommended
Hi Ken,
Thank you for the high praise! We're thrilled to hear that you're enjoying the Huusk chef's knife and finding it to be a game-changer in your kitchen.
Happy cooking!
Customer Support at Huusk
I ordered this Huusk Knife. Then I changed my mind. 1 hour later, having found the correct email to cancel, which they say you can cancel within 24 hrs.
Customer Service rate a 0000!
They declined! Also, they added My Address Wrong, so if they needed to correct my address, they could retrieve the parcel and cancel my order. They didn't even message me back. It was their error! Which they would not even correct.
Dear valued customer,
We understand that you have experienced an issue with your recent order, and we want you to know that we are committed to resolving this matter promptly. Your satisfaction is our top priority, and we are dedicated to ensuring that you have a positive experience with us.
To assist us in investigating the issue, please provide us with the following information:
- The email address used to place the order.
- Your order number.
- Your full name.
Kindly email us at support@get-huusk.com with the above details as soon as possible. We assure you that we will respond swiftly to your matter.
Thank you for choosing Huusk, and we appreciate your patience as we address this issue. We hope to inspire your confidence in us and look forward to resolving this matter for you.
Best regards,
Customer Support at Huusk
Initially I was disappointed by this knife. I think I gave it a 3 star review. Out of the box I didn't think is was very sharp :(. I did like the quality handle and the design of the knife and that you got a sheath with it. After 30 days I felt it had become very dull. I finally woke up and just like a hunting knife you sharpen often when skinning etc. Once I sharpened my Huusk I got it like a straight razor, extremely sharp. Now I just sharpen regularly and the knife performs the job wonderfully. Extreme caution when washing/ drying hence the the sheath is a must.
Hi,
We’d just like to thank you for taking the time to write this review. And every bit of feedback like this does so much to help us out.
Have a great day!
I started to order one knife then backed out and did not follow through with the order. I just received four knives. I didn't order any. I can not get in touch with anyone.
Hello, we're sorry to hear about your experience with us. We understand that you had a terrible experience and want to make things right for you.
We would be pleased to go over the exact circumstances with you in greater detail to understand better what happened and how we can improve in the future.
Please contact us at support@get-huusk.com.
We are devoted to providing excellent customer service and would like to hear from you.
Warm regards.
Customer Support at Huusk
This is very useful and informative and beautiful product. Thanks for sharing this product. Its very useful for everyone. Thanks again. Nice and beautiful product. Thanks again...
Hello,
Thank you for liking our Huusk knife and taking the time to review it. It is much appreciated.
Have a great day!
This product is very good quality and it is very sharp...it felt balanced, sturdy and comfortable i have fullly satisfied for this product thank you thank you..
Hi Afrin,
On behalf of the whole team, we are honored that you found our product satisfactory. Thank you for your positive feedback!
Have a great day!
I can confirm,as a chef, without fear of contradiction that huusk knives are the best for everyone,not only chefs. Superb quality, durable and beautiful!
Hello Naomi,
Thank you very much. We hope this marks the start of a strong, long-lasting partnership.
Have a great day!
Good quality and nice product. Valuable purchase. Very happy for purchasing this. Thank you for your product.
Hi Dipsikha,
Reviews, like yours, are major building blocks for our business, and we’d like to say thank you.
Have a great day!
One of the best quality cooking knifes I have ever used. Very fast cooking with cool price. I love this product.
Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next purchase.
Have a nice day!
Huusk kitchen knife is need for every chefs kitchen. Very correct grip with comfort and sharpness on point.Thanks for this perfect product.i just love this knife.
Hello Soma,
Thank you so much for this review. We appreciate you being a customer and helping to share the word about us.
Please let us know if you need any further assistance, have a nice day!
A very useful thing in my kitchen is this knive. Using it since many months. Very comfortable to use and its quite sharp. The cutting of vegetables is very easy with this and i definitely recommend this to everyone.
Thanks for the awesome review, Reba! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
Amazing products guys, Huusk is a great brand that produces high-quality knives. Good knife I have ever used.Quality of knife was better than expected at that price, It was very simple to chop up some meat and vegetables. Pleasant and practical.
Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next purchase.
Have a nice day!
In fact, huusk website provides incredible discounts on a lot of useful products of high quality and fast delivered also the customer services do well to support customers anytime
Hi Simon,
Thanks so much for the awesome review. We work hard to meet expectations like yours, and we are happy to hear we did that for you.
Please don't hesitate to tell others or shop with us again!
Have a great day!
Huusk knives are a chef's dream! Exceptional craftsmanship, razor-sharp blades, and ergonomic design make cooking an absolute pleasure. A must-have kitchen companion!
Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next purchase.
Have a nice day!
The Huusk is the jewel of my kitchen! Its unique design and precision bore make cutting a pleasure. The stainless steel blade is sharp like no other, a lasting masterpiece! The oak handle is so comfortable you won't want to let go - chef or not, this knife is a must-have!
Hello Daury,
Thank you for this review.
We appreciate your support, and we’re glad that the Huusk Knife worked wonderfully for you.
Have a great day!
Knowing Japanese workmanship I knew what to expect when getting my very own Husk knife. Great attention to detail and overall a well finished knife. Knowing especially that their techniques have been passed down through generations adds a special feeling to owning one of their knives. Definitely would recommend to any chef or even amateur cooks.
It was so lovely hearing from you, Stephen. Thank you for all of the kind words. We really appreciate your service and feedback.
Please don't hesitate to reach out if you have further concerns, questions, or comments to share!
Have a wonderful day!
Answer: Greetings George, Thanks so much for sharing this question to us. Please feel free and reach out to support@get-huusk.com and https://get-huusk.com/contact with any further comments, concerns, or questions. We would love to provide the best services to all of our customers, so your query is greatly appreciated. We love when customers take the time to share their inquiries with us. We hope to see you again soon, and again, thank you for your interest. All the best, Huusk Support Team
Answer: Hello, Thanks for sharing your query with us. We're truly sorry for the negative impression of our company. We are currently in the process of making some changes because we want every customer's experience to be the best one possible, and we work hard to make sure that happens. We're working hard to be better at what we do, but it's not an overnight fix. We appreciate you taking the time to share your thoughts with us. Please feel free to reach out by phone or email anytime about any questions or concerns before placing an order with us. We look forward to hearing from you. Support channels: support@get-huusk.com https://get-huusk.com/contact Tel:+496994323601 Tel:+441344951332 Tel:+496994323601 Kind regards Huusk Support Team
Dear Alex,
Thank you for bringing this to our attention. We apologize for any inconvenience you've encountered and greatly value your feedback, which helps us improve our service.
To assist you further, please provide the following details:
-The email address used for the purchase
-Your order number
-Your full name
Kindly send this information to support@get-huusk.com at your earliest convenience. We appreciate your patience and are committed to resolving the issue and restoring your trust in us.
Best regards,
Huusk Customer Support