The fact they even try to market 18-10 stainless steel punched out to 1/4" thickness and machine ground to an uneven edge is an offence to any descendants of samurai or blade-smiths which they attribute the quality of their knives to.
Just go to your local dollar store and buy a Betty Crocker knife - better quality, cheaper, and when it's handle breaks you can just jam it into a clunky piece of oak like Huusk.
Your company is a sham and a disgrace and you should be full heartily ashamed. I don't want your reply unless you're going to honour your 30-day satisfaction money back guarantee, which is also a lie as it's just a fancy way for you to say "Refund policy"
Class action should be taken against you
Please don't buy. Its a totally blunt knife does not cut even hard vegetables of soft vegetable. Looks like scammer sell forged huusk knives by saying made in Japan. Total waste of money buy a knife from local market at Dhs.10/- that works better for many years than Huusk knives. High price for this product, not worth it.
Hello Chitra,
We apologize for any inconvenience this has caused you. Please allow us to assist you by supplying the following information:
E-mail address from which you placed your order
Order reference
Complete Name
Tracking number (if applicable)
We can then look up your order and respond with the best solution for the issue at hand. You may also contact us at - support@get-huusk.com or https://get-huusk.com/contact
We look forward to hearing from you soon.
Thank you for your understanding and patience.
I would not buy this knife if I could go back. The company's site is misleading as when you check out it offers a promotion (which looks like you are getting an extra knife for the same $)...but then double charges you without you approving the purchase.
When you call to cancel right away, they say "sorry, product already shipped and can't be cancelled"...what...you can't cancel right away.
When I check the tracking, it shows it's days and days before it goes out...so...they just want your money and don't respond back to you at all.
Hello Ray,
We are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:
· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)
We can then look up your order and get back to you with the best resolution for the issue.
Please contact us at support@get-huusk.com. I look forward to hearing from you soon.
Thanks for your patience and understanding.
Delivery time may be non-commendable but the product is! I like the overall design and how sturdy this knife is. Great in almost every food preparation.
I find huuskjapan.com to be a good starting reference point for my knife collection. The advertisements are facts backed up by my own experience with the product which gives this site extra credibility.
I like this stainless steel Japanese inspired knife from Huusk. Very useful, the cleaver has a perfect weight, it's sharp and very convenient since it is much easier to chop through hard stuff. Very happy with this purchase.
This knife is a perfect fit in the kitchen. Its blade is so sharp that it cuts like butter even in meats. Food preparation has become faster and easier with Huusk.
The Huusk knife looks like mean – and it sure can cut. Sliced up veggies and fruit for a relish tray and it only took me 10 minutes! Didn't know how bad all my other knives really were till I got this one. Love the leather knife jacket that came with it too.
Thanks Lorraine, we enjoyed knowing that you were satisfied with your purchase. Please let us know if you have any other comments, questions, or concerns. We are here for you anytime!
If you want to know more about our amazing deals for this month, please check them out here: https://huusk.com/?vndr=reputation
Hope you have a great day!
Got mine a week ago and I tested if it works well for me. This is my honest review of the product.
Pro's:
It's ergonomic shape is helpful to people like me who experiences pain in the hand joints.
The design is so unique. It is unusual to see a knife that has the Huusk design which you'll really find very helpful in the kitchen
It comes in handy whenever we go out on a picnic and camping. No need to bring any other knife.
Con's:
It took a while before it was delivered. It's the holidays so I'd consider anyway.
Overall:
It is worth the price and I would recommend giving this as gifts to friends and family.
It was so lovely hearing from you Korey, thank you for all of the kind words. We really appreciate your service and feedback. Please don't hesitate to reach out should you have further concerns, questions, or comments to share!
If you want to know more about our amazing deals for this month, please check them out here: https://huusk.com/?vndr=reputation
Have a great day!
Amazing products guys, Huusk is a great brand that produces high-quality knives. Good knife I have ever used.Quality of knife was better than expected at that price, It was very simple to chop up some meat and vegetables. Pleasant and practical.
Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next purchase.
Have a nice day!
I've ordered 1 knife and when the payment went through the order came back on the screen showing that I had ordered 4 knives & 4 knife cover USD 155.53. It directly charged to your cc and there is no way for you to check on the summary before confirming the order. I immediately contacted their online chat to make an amendment & was told that the order had already been packed and shipped so they were unable to cancel it. What a rubbish excuse! Packed and shipped within seconds? I sent an email to them asking questions and asked them recheck and after 10 days there are no reply from them at all. Google search Huusk many times and it seems like many of the good reviews are fake review and it is a SCAM WEBSITE! Please beware of it and DO NOT buy from them.
Dear Rach,
You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:
· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)
We can then look up your order and get back to you with the best resolution for the issue.
Thanks for your patience and understanding.
I finally got my Huusk knife! I encountered some problems like wrong quantity in the final order and delay in the shipment. I called up their customer service and I was assisted by Maria. She assured she'd help me and she'll make the necessary adjustments. The knife arrived after 2 weeks though, but once you see it, you will be amazed with its shape and appearance. It comes in a leather jacket which adds to its uniqueness.
Thanks so much for leaving such kind words Reba! We are happy your purchase with us went smoothly.
Would you mind sharing our name with your friends and family? We'd love to provide them with great service and work with more awesome customers like you!
Thanks so much again, and don't hesitate to share through the link below.
https://huusk.com/?vndr=reputation
Do not buy from this company. I ordered 1 knife and when payment went through the order came back on the screen showing that I had ordered 6 knives & 1 block over £160 for what I thought was 1 knife. There was nowhere on their website for me to amend my order. I immediately contacted their on line chat & was told that the order had already been delivered so they were unable to cancel the items I hadn't ordered. Absolute rubbish! I received an email from them to say if I removed my dispute with Paypal that they would resolve immediately, 2 weeks later no refund and no updates and not even an order confirmation. Please do not use this company.
Dear Gina,
You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you.
Provide us with the following details:
· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)
We can then look up your order and get back to you with the best resolution for the issue.
Thanks for your patience and understanding.
Huusk is my first Viking knife. It came surprisingly good. With a good size and nice grip, this knife is very versatile. It's quite sharp, but also thick enough that you can be rough with it.The only thing that could've been better is probably the sheath. But still 5 star.
Hello Kevin,
We can’t thank you enough for the kind words about our product/service. Your review means a lot to us and lets us know we’re on the right track!
If you want to know more about our amazing deals for this month, please check them out here: https://huusk.com/?vndr=reputation
Have a nice day!
Happy to buy myself a Huusk knife. I am a simple home cook who is appreciating an upgrade in kitchen knives. Glad and satisfied with the knife's quality and design. Makes preparation a lot more convenient because of the ergonomic design for grip. I totally recommend!
Hello Marie,
Thank you so much for your positive feedback! We're thrilled to hear you enjoyed our Huusk knife.
We find it to be a favorite among many of our customers.
Have a great day!
I am not a chef nor a knife expert but this knife just works for me. Stays very sharp and has a great balance so it feels good in the hand. It came in perfect because of its leather sheath, so my knife is very safe.
It was so lovely hearing from you Sylvia, thank you for all of the kind words. We really appreciate your service and feedback. Please don't hesitate to reach out should you have further concerns, questions, or comments to share!
We ordered this knife for our son. They messed up the order and did not send it, so our son believed that we forgot to send him a Christmas present. Going back to the company with the order mess, we found out that theses knives come from a China not Japan. Tricked once …will never get tricked again.
Hi Marta, thank you for reaching out to Huusk.
Your concern is our top priority. We feel that our customers should know the manufacturer of the products they're ordering from us.
However, since the process consists of many different steps, the design might be done in one country, the manufacturing in another, and the storage of the items in a completely different one.
When you receive an item from a different country, such as China, it is only because this is the closest warehouse we could find that provides the product.
Those who want to know more about the manufacturing and purchasing process are invited to check out: https://huusk.com/terms
We are sorry if you felt misled in any way. Are there any other issues we can help you resolve at this time?
"
I ordered a Huusk knife and paid full price. I gave the knife away as a gift. I then received a phone call offering me another knife at half price and they would also include a leather sheath at no extra cost. I accepted the offer. In a few weeks I received the sheath, no knife and my credit card was charged $24.00 CDN. I have since incurred $16.00 LD telephone charges trying to track down the missing knife. I have received Zero satisfaction from my numerous email questions. Without a doubt this is a very poorly run company that does not even attempt to deal with a question from a paying customer.
Hi Bil, we sincerely apologize for the delayed response. We understand that you did not receive your knife and we will help you with that. To do that, please provide us with your email address and/or order number. Once we find your order, we will then refund or replace those missing knives depending on what your preference is. You can also email us directly at reputation@huusk.com. We'll wait for your response and proceed from there.
This is my first Viking knife. Huusk came surprisingly good. With a good size and nice grip, this knife is very versatile. It's quite sharp, but also thick enough that you can be rough with it. The only thing that could've been better is probably the delivery period, best if it was faster. But still 5 stars.
Hello Boyle,
Thank you so much for this review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
If you want to know more about our amazing deals for this month, please check them out here:
https://huusk.com/?vndr=reputation
Have a nice day!
My knife still got a good sharp edge on it. The weight is about 240 grams, perfect for me. Use it everyday and preparing food has gotten more exciting because of the ease of use of this ergonomic knife.
Hello Dalton,
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.
If you want to know more about our amazing deals for this month, please check them out here:
https://huusk.com/?vndr=reputation
Have a great day!
Answer: Greetings George, Thanks so much for sharing this question to us. Please feel free and reach out to support@get-huusk.com and https://get-huusk.com/contact with any further comments, concerns, or questions. We would love to provide the best services to all of our customers, so your query is greatly appreciated. We love when customers take the time to share their inquiries with us. We hope to see you again soon, and again, thank you for your interest. All the best, Huusk Support Team
Answer: Hello, Thanks for sharing your query with us. We're truly sorry for the negative impression of our company. We are currently in the process of making some changes because we want every customer's experience to be the best one possible, and we work hard to make sure that happens. We're working hard to be better at what we do, but it's not an overnight fix. We appreciate you taking the time to share your thoughts with us. Please feel free to reach out by phone or email anytime about any questions or concerns before placing an order with us. We look forward to hearing from you. Support channels: support@get-huusk.com https://get-huusk.com/contact Tel:+496994323601 Tel:+441344951332 Tel:+496994323601 Kind regards Huusk Support Team
Huusk has a rating of 3.8 stars from 240 reviews, indicating that most customers are generally satisfied with their purchases. Huusk ranks 6th among Kitchen sites.
Dear Shea,
You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:
· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)
We can then look up your order and get back to you with the best resolution for the issue.
Thanks for your patience and understanding.