Hulu

Buyer beware. Total scam to sign up for Hulu -no ads! Find out later that it only applies to original Hulu shows. All other content has ads. So for the extra upgrade of 15/month, you get practically NOTHING. Tried contacting them multiple times to no avail. Long waits on "live" chat. No response or resolution provided.

This has been occurring for some time. I have checked everything on my end all tests are good, I've contacted HULU assistance to help with the problem many times, and each time they say they fixed it on their end, but low and behold still freezing. For the money, we pay this should not be happening guess it's time to look for a new streaming service. Does anyone else experience this with HULU

I love their autoplay because it works like it should...with binge watching in mind. I also love their original programming (The Bear). However, it simply cannot make up for subpar Live Guide, the constant "we cannot play that right now", the confusing mess of the LIVE GUIDE design...it's so beyond logical I have to wonder who in the world is programming this $#*! show and is there ANY user testing before the slap it on the app? So POOR I simply can't take it anymore. Going back to YouTube Tv.

Free trial my behind. I signed up for 1 free month. I went from commercial to no commercial plan and was charged. So now I don't get the free month as promised no matter which I picked, simply because I changed plans? I would have gotten a free month either way and after waiting on hold for an hour I still can't speak with the resolution specialist. What a rip off. Sad part is I liked the programming on Hulu, but was shocked at the horrible customer service and sketchy free trials offered.

Classic case of take something that works and destroy it (to make it better). It used to remember where I left off in a show, now it almost always restarts the program. I paid for the ad free content and still to this day have found almost NOTHING that plays ad free. The extra money for ad free is clearly not worth the limited content it actually applies to. The only good piece is it is still cheaper than comcast.

Netflix is $9.99 and has NO ads, but to watch Hulu without ads it's $15? (for now until it goes up) So I decided to try with ads to save some money since I have Peacock with ads and they are only 15-59 seconds, so they are quick and don't seen to bug me. But good lord Hulu, the ads are overkill. And if you accidentally go back too far, it will make you watch the ads all over again and you can't fast forward even if you've watched them already. While on Peacock, or even Youtube for example, if you watched that ad already and decide to go back they don't force you to get stuck rewatching the whole damn ad over again. Super annoying Hulu. Fix that.

I don't mind the ads and the beginning of a movie and before watching trailers but why every 10 mins of a movie! And then the ads are way louder than you have it when watching a movie! They do this so you pay the higher price but not me I am canceling what I already have!

What is the point of paying for "ad free" when you still have watch ads on every show you watch. It's not live tv and I'm paying for no ads but there are still adds every 5 minutes on televised shows. Don't waste your money on the ad free options.

Hulu has always been a thorn in my side. I've never really understood the service and, after a year of using the service, I really don't see it as a good value or as a service worth keeping.
Most shows only offer limited episodes. Many shows they push you to subscribe to their live streaming service in order to see the show, nevermind if you already have cable or streaming TV service, and missed an episode, you're mostly out of luck.
I find the movies and series are much like how Netflix operates, low budget films with sub par acting and pump out movies and TV series like Hallmark channel pumps out Christmas movies that all have the same themes.
The other thing I don't like about Hulu is, if your payment doesn't process the moment they run the card, they instantly cut the service off without so much as a courtesy notice or even a grace period.
Yes, I realize all these services are pay as you go no contracts but, every streaming service that I have it gives me a courtesy notice of my payment won't process or they have a backup payment method that they try or they give me plenty of notice that it wasn't able to process and all of my streaming services give me anywhere from a week to 30 days to bring my account current without any penalty.
Also, customer service is really non-existent at hulu. I feel like they are a bunch of millennials who think that they have hit the big time because they are customer service for hulu. Most of them don't care, most of them have a kill em with kindness not my problem kind of an attitude. It's like I need to feel blessed that I am able to speak with them and have their service in my home.
I also think they have way too many commercials. Even antenna over the air stations don't have as many commercials as Hulu. When you're paying eight bucks a month for a service, and you are watching a lot of shows and movies with them, can you imagine all the commercials that you were seeing but yet you're still paying for the service? I don't mind a couple commercials don't get me wrong but, when you have to sit there and watch 3-4 minutes of commercials regularly, it takes the joy out of it.
Beyond that, I've enjoyed some shows and the occasional movie on Hulu but, overall, I don't feel that Hulu is necessary and I don't feel that it has enriched my life at all, furthermore, I've never felt as though there were any programs on Hulu that made me want to race home to make sure I can watch them.
All of these streaming services that are out there now are competing for your business and some of them have good Hollywood movies but a lot of them just have these low budget films that they push off to be something spectacular. They're very predictable and have no depth, heart or soul.
Hulu maybe a good option for you but for me, I want more out of life than to be numb with cheap mass produced entertainment

I got Hulu bc of a promotion where its. 99 a month for 12 months. But its quite frustrating when I have to stop in the middle of the show bc I have something to do bc when I go back to the episode I was on it starts that episode from the beginning. I have to fast forward every damn time.

You can't personalize. You can't review really BAD movies. I CURRENTLY enjoy all 3 NETFLIX, HULU & PRIME. You have to ask yourself if you want current stuff, more CURRENT TV Movies (Hulu) or BIGGER movie/TV SERIES Options (Netflix), or just broad overall option but limited with FREE Amazon shipping(Prime). Prime rocks if you order from them a lot plus you can access your blue ray.

Started with Hulu (no ads) and was pleased. Added "live TV" and shows that previously didn't have ads now had ads. Most shows have ads with this bundle. I know, makes no sense. Their excuse is that "on demand" shows are added and these have ads. They directed me to a link of Hulu's lineup presumably without ads and the first show I clicked started with an ad. The bundle is a scam designed to trick you into watching as many ads as possible. DO NOT PURCHASE this bundle if you don't want ads.

I don't use it much anymore. It used to have better variety but I find other streaming to be better. But I still have it - kids. I went to watch a couple of shows lately but found I could not. Both are shows that I used to watch on Hulu. Now I had to pay some 'live' fee to watch - any episodes. I had it when free, small charge, bigger charge for commercial free, declined REALLY commercial free for another increase and I am now just over it. The choices are not that great compared to other services.

Has great shows and movies, but for black Friday sale I got Hulu with ads. In a 20 minute show like" $#*!tz Creek" there are 4 minute and a half commercials. In a 45 minute show like "Sons of anarchy" there are 7 or 8 commercial interruptions...and to watch a movie...hope you have an extra 25 or 30 minutes to watch it cause there are so many commercial breakers. Regular TV is free because we watch commercials with it. Watching the commercials is how we pay the networks for watching their channel. With Hulu you not only watch all the commercials the businesses pay Hulu to show us but we pay Hulu for the privilege. They should be ashamed of their selves. None of the other movie apps run so many commercials for paying customers...Hulu is just a money grubbing monster, that I hope will be fined whenever the government figures out what they are doing.

Hulu was PERFECT. The shows are great, and they have a lot of great movies. It was until they decided to hit you with an 90 second ad every 5 minutes where my opinion completely changed. As soon as I finish the show I'm watching (too far into it to quit now), I'm done. It's beyond frustrating and not worth the $$$.

They have a good selection, much better than Netflix, but their ads are several minutes long and very repetitive and annoying. Also, if you sit through the ads, you cannot go back and forward without the ads playing! Such a waste of time and waste of money.

First time cut cable to try Hulu live (over past 30 days) and will immed return to cable. No question. Only pro with Hulu is cost savings (approx $150/mos for basic cable pkg). Hulu cons: picture quality think cheesy motel 25 years ago; service interruptions every few days ("sorry, working to restore," svc can be out minutes if not hrs). Miz substitute for pic quality/service dependability of cable!

You have to pay for Hulu, and the movies Hulu offers suck. Free sites like Pluto and Freevee offer better movies. Save your money and watch free services. They offer better movies

Seriously? So I'm paying for a service to watch TV shows with $#*!ing commercials in them! Absolutely ridiculous.

Wait a second I also have prime, and guess what they remove the commercials on the TV series that they play!

Hulu get your $#*! together!

I would much rather Netflix over Hulu anyday, at least when you search for a movie or show on Netflix the results will show what you CAN watch instead... Upgrade to a plan that's more than double your current price and then, only then are you able to watch Hulu's shows that are on your screen. Unfortunately this does not even work, they want you to pay over $30.00 on top of your original payment - and you still can't watch what you may be looking for. In my opinion DON NOT, I REPEAT DO NOT pay anything for Hulu, they are the full definition of a SCAM!

We have had an issue with errors and pausing with Hulu LiveTV during commercials with our Samsung Samsung Q90 Class HDR 4K UHD Smart QLED TV. I reported the problem to Hulu and it actually is worse than before. They don't seem to have a resolution and I have tried the recommendations.
Updating App, etc. This happens on 2 channels constantly TLC and HLN. No problems with any other streaming App just Hulu. So far we haven't had any issues with YouTubeTv!

The constant pushing of ads combined with the instability of the site leads to this being the most frustrating online video service out there. The constant freezes sometimes have you watch the numerous 90-second ads several times before you're able to continue with the program. Their so-called "limited commercial interruption" is an absolute joke, and it almost completely ruins the service. The only saving grace is that it has several shows that I can't find on other platforms. Unless there are several shows that you are really into, stay away from the service. Hulu is severely lacking in every other regard.

If you ever consider subscribing to HULU + Live TV... DON'T!

While the service is "adequate", the customer service support is terrible. For the 8th time since subscribing less than 6 months ago, we lost the Live TV function due to our internet provider using a "floating IP address". When the IP address changes ( our service is with T-Mobil) HULU thinks you have moved to a different area. So you have to call customer service and get an "override" of the IP address to continue watching your local channels.

This is where the problem comes in.
A regular HULU agent must get a higher agent to make this simple change. Tonight I waited for 54 minutes while the agent trying to assist me tried to contact her support people. She updated me every 3 minutes for 54 minutes to advise that we were "still waiting" for the change.

After the 54 minute delay I needed a break from listening to music on hold. The agent was going to call me back in 5 minutes... she didn't... so after calling and waiting another 13 minutes to talk with a live person in customer service, I was informed that they weren't allowed to call customers back- I was expected to hold for HOWEVER long it took to make the change!

I will choose another streaming service tomorrow... sad customer service experience.