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2 Reviews by Kimber

3.2K Views
3/18/20

Do not buy from this website unless you want to waste your money on cheap merchandise that is easily two sizes too small even when you buy two sizes larger than your size, comes at least a month later than promised, has missing items that you paid for but will never receive, want to deal with the worst customer service ever, want to pay for return shipping to China and only plan on getting 15% of your money back on returns because they refuse to give full refunds.

4/9/19

I bought a Groupon, for 6 sessions but only got 1. Why? Because Neo Aesthetics cancelled my appointment because they can't maintain staffing, couldn't accommodate my schedule, are rude and unprofessional. I left several messages for the owner and no one has bothered to call me back. On top of everything Groupon refuses to refund my money claiming that the Groupon was "redeemed" even though I paid for 6 sessions and only got 1! Now I'm forced to have my credit card company fight it out with Groupon to get my money back. I say, don't waste your money or time, you end up paying more in the long run.

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