Thumbnail of user rosemaryp42

Rosemary P.

Contributor Level

Total Points
182

2 Reviews by Rosemary

  • Verizon

12/10/19

So here's a big F U to Verizon.

It's been over a month of dealing with endless tech problems and issues around not being able to send SMS messages or being able to reliably call out from my residence.

When I have been able to call out which takes 7-8 tries and usually having to restart my phone, the call quality is awful and usually eventually drops out. I can't carry on a phone conversation without it dropping 3-4 times. FRUSTRATING!

I have had several online chat sessions with Verizon tech support. The last one, they assured me that my phone insurance would cover my phone's tech problems and a replacement phone would be sent to me the next day.

The next day comes & goes and NO PHONE DELIVERED. So, I called the phone insurance company to see what is going on. They tell me that my phone is not covered for technical malfunctions, completely contradicting what I was told by the Verizon tech support guy.

I-HAVE-HAD-ENOUGH of the BS!

So simple solution, today I signed up with AT&T. Through union plus I got my activation waived ($30 saved) and instead of paying $95 /month with Verizon, I'll only have to pay $54/month (includes at 15% union discount)!

So VERIZON you can take your expensive CRAPPY service and SHOVE IT!

  • Hulu

12/9/19

I bought the $60 / month plan where you can have 200 hours of digital DVR & fast forward through commercials however I travel a lot and Hulu will not allow me to watch my content on hotel smartTVs. This is asinine for how much money I pay. You can watch Netflix and YouTube Premium ad free on any device ANYWHERE! And I pay much less for those accounts. Get with modern times Hulu and make it mobile! So disappointing because I liked everything else about Hulu. I canceled my $60 subscription and signed up for YouTube Premium for only $15/month. MUCH CHEAPER! AND I can watch it wherever I want ad free!

Rosemary Has Earned 2 Votes

Rosemary P.'s review of Verizon earned a Very Helpful vote

Rosemary P.'s review of Hulu earned a Very Helpful vote

Rosemary hasn’t received any thanks yous.

Rosemary doesn’t have any fans yet.

Rosemary isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user grahams279
4/17/24

Customer service person refused to address issues. Would not return calls or emails. Organization...

Thumbnail of user chungnamh
3/30/24

Hello, managers or Verizon users. I recently had the worst experience of switching to Verizon...