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The company has garnered mixed feedback, with some customers praising the affordability and quality of their ink cartridges, as well as their prompt customer service in resolving issues. However, a significant number of reviews highlight persistent problems, including cartridge incompatibility, defective products, and inadequate customer support, particularly regarding returns and refunds. Many customers report frustration with delayed responses and a lack of personalized service. Overall, while there are positive experiences, the recurring negative sentiments suggest a need for the company to improve its customer service and product reliability to enhance its reputation.
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Ordered 4 toners and all of them do not work... their license should be canceled as they do not answer calls either.
It has run dry. But I admit I only use the printer sporadically since I am no longer in business with a home office anymore. Unless it dried completely out from minimal use between print jobs then it was not filled to full capacity. When sold to me. And the nozzles are not clogged up and/or dried out because the new remanufactured ink cartridge for another company just worked great 100% functional {Canon PG50}
I bought a black HP 61 May 22,2021 INK CARTRIDGE from H. O. T off of feeBay... after a bit of use I noticed the base was wet and weeping ink, I had to keep drying it up with cotton to get it to print. Then it ran low on ink after about 8 weeks or so. Company refused to replace or even give part credit blaming me for touching the unit when it leaked. They even insinuated a was a liar when I confronted them for a replacement.
Hoping to use less expensive ink cartridges, I ordered here. I chose the ones recommended for my printer. They didn't fit. "Incompatible" is the message printer kept giving. I double checked to be sure I ordered correctly - yep - exactly the numbers I used to get from Amazon that worked. Emailed to ask for authorization to return for refund. Began a series of emails with them saying it was my fault, I ordered wrong, then offering several steps that might make them work. I kept saying refund please. Weeks have passed and they aren't offering a refund. I only gave this company one star because zero isn't offered here.
Based on past experiences, I will NEVER do business with houseoftoners EVER again! I will go back to a typewriter before I ever waste any more money on what they're pedaling!
Ordered from ebay, add clearly states and shows 2 cartridges, only recieved a black one, pictures attached
Returned to sender same day. I did not go through normal return. They never refunded my money although they got the product. I no longer have that printer.
Beware this is one big scam buy on ebay they send junk then run you around if you buy from them just plan on throwing in the trash thats all its good for i hope they choke on the money they scam every one out of
At first I was satisfied with their service and was ok with the product. Things have changed, when you call the answering service ask you about your order number and the name of the company you ordered from. It's no longer personalized. The majority of time they send you a defective cartridge and then you have to wait at least 5 days to receive the replacement. This time i was sent the wrong replacement not only once but twice. I send them a photo of the two wrong cartridge side by side and the paper work that shows a different number of cartridge. If I could put zero star, I would have done so. I
I have been purchasing remanufactured HP ink for my business and my home printers. Always exceptional quality... works just like the genuine item. I buy on ebay through Dillonno1 and receive the items in Illinois after just a few days. In the rare instances where a cartridge was defective, I was sent a replacement immediately.
From my perspective, House of Toners ( Dillonno1) is the best place to buy HP ink cartridges.
I got 2 Canon 240XXL type cartridges. One had the top detached so it was useless. The other lasted for about 30 pages of print (no pictures). I did not save any money at all!
I purchased 8 cartridges (4 black & white, 4 Color) for my Dell V305 printer... after inserting 4 cartridges I decided to discontinue trying to use them. They would not print, and if they did the printing was illegible... I will never purchase from them again. I tried to contact them through *******@house of toners.com, no response from e-bay or house of toners... Disgusted, and disappointed
Thinking about buying HOI Compatible Replacement for Brother LC-61 (LC61) Ink Cartridge 4PK - Black, Cyan, Magenta, Yellow?
I am always pleased with my purchase from Houseoftoners. Com. Exceptional product again with co-company. Thank you.
This company is selling defective ink cartridges and providing every excuse in the book to delay or refuse a replacement or refund. Look elsewhere and pay a premium to avoid House Of Toners.
After reading all these poor reviews I felt I had to write about my experience with House Of Toners. I've been purchasing my ink toner from H O T for several years and have been very happy with their product, price, expedited shipping as well as their customer service. I remember having only one incident where I had a problem with a cartridge. I made one call or e-mail (can't remember which) to a customer service rep and immediately a new cartridge was sent out. There was no hassle, required return of the old cartridge or other inconvenience.
I ordered 2 HP 78 cartridges and 2 #15.
The #15 has no problem--It swishes and is filled.
The #78's make NO SOUND and printer says empty!
I have no use for 2 empty cartridges--need a refund!
I bought a Canon 241xl color cartridge from Hse of Toners 2.5 months ago and... 1. It ran out of ink with light (under 50 pages) use. 2. The cartridge case leaked ink... making a mess.
Stay away!
I came across Houseoftoners.com looking for ink for my printer 3520 and could not believe the prices and the amount of cartridges I could purchase. The prices are just below all others and the product is just as good if not better and best of all the shipping is free and really fast, you could not ask for anything better. You have to see for yourself and order big or small they arrive at the mailbox fast and ready to go. You just have to try this company and you will be saying the same as me. You have nothing to loose when you choose to read the review. Let me know if you like them as much as I do.
I had a problem with a cartridge from house of toners. Upon receipt of my complaint, they got me a replacement right away. Hard to beat their efforts at customer satisfaction
Answer: How can there be such mixed reviews? One says they are terrific while others don't. Anyone try HP 901's? If so, how were they? Do they have the ability to read the ink levels?
Low prices on high quality replacement ink and toner for your inkjet and laser printers, fax or copy machines. HP Ink, Dell Ink, Canon Ink, Epson Ink, Lexmark Ink, Brother Ink and Toner and much more.