Ordered from ebay, add clearly states and shows 2 cartridges, only recieved a black one, pictures attached
Based on past experiences, I will NEVER do business with houseoftoners EVER again! I will go back to a typewriter before I ever waste any more money on what they're pedaling!
They sent the wrong cartridge TWICE. The second time, they just ignored my emails.
Possibly the most incompetent idiots on the web.
I purchased 12 re-manufactured HP Ink Cartridges from houseoftoners.com (920XL CD972AN CD973AN CD974AN for Officejet) that were advertised to have chips.
houseoftoners.com sells ink cartridges from their website an are also a major seller of ink cartridges on ebay.
First of all, a third of the ink cartridges arrived leaking and were a mess.
Second, not a single one of the cartridges was a 920XL (the bigger version), and even then they were not filled very full.
Third, even though hey were advertised to be "with chip" the printer saw them as completely empty; there was no way to see the ink levels.
Fourth, the ink quality is horrible, it bleeds and makes everything appear blurry.
I purchased from the cartridges same time I brought my printer. This last week the oem cartridges that came with the printer started to run out so I started to use the houseoftoners ones (the ones that were not leaking)
Even though they were advertised to be "with chip" the printer reads all of them as empty. I could still print with them though by bypassing the ‘empty cartridge' screen, but I could only print 4-5 pages before the cartridge emptied without warning. I have been printing color images and so far I have been having to throw away half of them because one color or another has run out mid-picture. I have gone through 7 cartridges trying to print 8 pictures.
With the original cartridges that came with the printer I managed to print over 40 pictures. All of them look much better them the ones I managed to print with the houseoftoners.com carts.
I contacted them with these complaints, and they replied that regardless of their advertising they do not reset the chips on any of their re-manufactured carts. He did say that they would replace the leaking ones if I ship them back.
I had a problem with a cartridge from house of toners. Upon receipt of my complaint, they got me a replacement right away. Hard to beat their efforts at customer satisfaction
I am always pleased with my purchase from Houseoftoners. Com. Exceptional product again with co-company. Thank you.
Thinking about buying HOI Compatible Replacement for Brother LC-61 (LC61) Ink Cartridge 4PK - Black, Cyan, Magenta, Yellow?
Overview
House of Toners has a rating of 2 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. House of Toners ranks 60th among Printer Ink sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The cartridges do come with a chip, just as it states. However, many printer companies code proprietary programs in the printer's operating system which will give false negatives when a non-OEM chip is encountered.
Since this review, we have undergone a change in our Quality Assurance management.
It is unfortunate that we were unable to satisfy David's needs, however, as a company which is now over 10 years old, we are constantly striving to improve our products and our service.