The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Fast & easy to select the item & quick check out using my PayPal acct.
Great experience.
Thanks! For the discount!
Great price.
Can't complain... BMW wants to charge $2000 for one cat... that's insane! Even if I don't drive for a week or two, would be worth it!
Plus, I really could use the exercise!
Update: placed order in the 16th, received the cat on the 25th.
Easy install! The flange is a tad thick, which makes the stock collector bolts a bit short. But they are working. I used a clamp with sealant, should hold up!
Thanks again!
The exhaust system fit perfectly very well done. Was 100% happy and great delivery.
Easy to use website with full details
Great site with reasonable prices
Live chat agents are responsive
Great price, fast shipment.
Very simple thanks hopefully no problems with shipment. Arrived within the week no problems.
Grear
The order took longer than expected.
All good
I didnt open the box yet im wayting for the snow to go to put on thx
My experience with Hottexhaust was great! Good prices, fast free shipping and I got exactly what I ordered.
Thanks for making sure that I'd received my order. The system is being installed today. I'm hoping that I will like the change in exhaust sound.
Chatted with an online support personnel and he was very helpful in getting the part i needed. I would recommend this site to friends.
Nice & easy transaction
Thanks for completing my order and getting it out fast...
Your sale is what did it, great customer service
Would be nice to go back over the order before it was processed.i think it should come with pipe from header back for the price.
Answer: I needed California CARB catalytic converter‘s for my 2002 Toyota 4 runner. Wouldn't pass smog. I called and spoke with John to see if they had my catalytic converter‘s. I needed to front and rear unfortunately. John from Hottexhaust said that he had them in stock along with the muffler I needed. They. Shipped out to me in five days from Magnaflow. If I were you, I'd call 1st to see them if they have exactly the parts you need.
Answer: All prices listed in USD but pretty sure you can call them for a quote in CAD. Free shipping included too