The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Took longer than expected for delivery. I contacted customer service with no reply. But price was good and it did show up in great condition.
I left a 5 star review when I received my Magnaflow cat-back dual exhaust system, a couple of months ago. The Colorado weather prevented me from installing it.
I just installed it and wow, what a difference. Now my 05 Dodge Dakota sounds great! I should have made the upgrade a long time ago. I really enjoy driving my truck now! My 4.7l HIGH OUTPUT V8 has never sounded so good. Now it has a deeper sound, (kind of like a race car) and it feels a little more powerful.
Thank you HOTT EXHAUST.
Had exactly what I was looking for and order process was quick and simple
Thanks! Just I need my delivery track Number! Please!
Performed as promised
Fast shipping and good communications on progress.
Good deal
Awesome price and quick shipping
My experience with Hottexhaust was great and the price was decent. The shipping was really fast too.
Very quick and easy!
Great prices easy website received next day absolutely no complaints.
Super fast delivery!
John was very helpful and sealed the deal
I was unsure which Magnaflow Cat Back exhaust system to get for my truck and the chat feature was super fast and helpful! Taylor was able to prevent me from buying the wrong one! Thanks!
Sales rep was super helpful and let me know about a promo code to save me $$
Received delivery yesterday 2/4/19
Very fast delivery.
Thx
Coupon code gave me over $100 off! Seemed way to easy for such a great product. It came pretty quick and I will be installing it this coming weekend! Super excited.
Great product quick delivery
Quick and easy
I just hope it last here under California's requirements
Thank you for the savings
Ordered exhaust for my 370z then i realized i had forgot the savings coupon, called John in Toronto and he looked after it for me and i received the CBE in excellent condition in a very short time and a very good price.
Would not hesitate to use them again.
Answer: I needed California CARB catalytic converter‘s for my 2002 Toyota 4 runner. Wouldn't pass smog. I called and spoke with John to see if they had my catalytic converter‘s. I needed to front and rear unfortunately. John from Hottexhaust said that he had them in stock along with the muffler I needed. They. Shipped out to me in five days from Magnaflow. If I were you, I'd call 1st to see them if they have exactly the parts you need.
Answer: All prices listed in USD but pretty sure you can call them for a quote in CAD. Free shipping included too