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HottexhaustReviews 826

4.4
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Hottexhaust Reviews Summary

The company has garnered a generally positive reputation for its product quality and prompt delivery, with many customers expressing satisfaction with their purchases and the competitive pricing offered. Customer service is often highlighted as responsive and helpful, particularly in addressing inquiries and facilitating quick shipping. However, concerns arise regarding order accuracy, complications with returns, and occasional service delays. Some customers reported difficulties in reaching support, indicating a need for improvement in communication. Overall, while the company excels in product offerings and delivery speed, enhancing the returns process and customer support accessibility could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
29
value
28
shipping
29
quality
23
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3,953 reviews
Concordio D.
0 reviews
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The product that i ordered did not match the original and it does not fit, i have re install the old one back to keep me going

Date of experience: January 25, 2020
Julio B.
0 reviews
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Simple and easy to find what i wanted
January 25, 2020

Simple and easy to find what i wanted

Date of experience: January 25, 2020
ROCKSON K.
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This is my first time of shopping with you.lt was very swift and delivered before estimated date.But l haven't used it,it will be shipped to Africa to be fixed on my truck.

Date of experience: January 21, 2020
Darren T.
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Fast shipping.Nice tips for the price
January 21, 2020

Fast shipping.Nice tips for the price.

Date of experience: January 21, 2020
Michael B.
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Easy to find the correct parts, bolts right into factory replacement

Date of experience: January 19, 2020
Mario E.
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Was please with the overall purchase
January 14, 2020

Was please with the overall purchase

Date of experience: January 14, 2020
Mario Y.
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Great products, excellent customer service
January 13, 2020

Great products, excellent customer service

Date of experience: January 13, 2020
Foster P.
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Great price and easy check out
January 11, 2020

Great price and easy check out. The sound is unbelievable, it makes the 3.5 CAMBRY come to life. I love the sound.

Date of experience: January 11, 2020
Robert M.
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Taylor made my shopping experience a pleasure
January 8, 2020

Taylor made my shopping experience a pleasure. I appreciate the good customer service.

Date of experience: January 8, 2020
irika w.
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This is not an easy item to find glad you had it in stock and offered a discount

Date of experience: January 4, 2020
Greg F.
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Great deal and customer service
January 1, 2020

Great deal and customer service

Date of experience: January 1, 2020
rtrdriver V.
0 reviews
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Easy peasy, That was ordering
December 31, 2019

Easy peasy, That was ordering. It shipped quikckly, within 5 days. Box arrived 1 day late because of a delivery problem. When it did arrive, the box was open as all the staples holding it together had been torn loose. I inspected the packing inside and decided to take ownership because it had been well packed with foam and it all seemed to be intact. Thank you Fed-Ex but the shipper should have used straps and or glue to keep the contents form possible damage. I can see that happening a lot since it would be easy to grab the flap with staples to transport or load. Buyer beware of shoddy packaging.

Date of experience: December 31, 2019
Tony M.
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Great service, and quick delivery
December 29, 2019

Great service, and quick delivery.

Date of experience: December 29, 2019
Stephen H.
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Thanks for your help, Taylor
December 29, 2019

Thanks for your help, Taylor.

Date of experience: December 29, 2019
Scot M.
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Surprised hardware wasn't included
December 28, 2019

Surprised hardware wasn't included - had to get it locally, but other that that it is great.
It would have been helpful if you would have told me that It would take a week to make the system when I ordered it. The timing was not an issue, just would have liked to know upfront.

I would purchase from you again.

Date of experience: December 28, 2019
James P.
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Quick and easy to use and great prices
December 27, 2019

Quick and easy to use and great prices

Date of experience: December 27, 2019
Craig S.
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Excellent help from CA support staff
December 23, 2019

Excellent help from CA support staff

Date of experience: December 23, 2019
George J.
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December 19, 2019

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Date of experience: December 19, 2019
W S.
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Hottexhaust Is A Valued Company To Deal With
December 10, 2019

Hottexhaust Is A Valued Company To Deal With. The Selection Of Fed Ex To Deliver Was A Nightmare. Multiple Calls Multiple Promised Delivery Dates. Lost About Three Hours Of My Life Dealing With Fed Ex...All To Return My Truck To Service Days Late.

Date of experience: December 10, 2019
Roland I.
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Great part but it would have been better if i didnt have to pay in U.S. dollars. I ordered from a Canadian company expecting to pay in canadian money. If i wanted to pay in U.S. dollars i would have ordered from the U.S.

Date of experience: December 10, 2019