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Hotel N Parking has a rating of 2.3 stars from 78 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Hotel N Parking most frequently mention credit card, customer service, and confirmation email problems. Hotel N Parking ranks 33rd among Cruises sites.
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We went on a cruise from Manhattan New York and booked a hotel and parking package with hotelnparking.com, we were amazed with the the rates for the complete hotel and parking package, it was less than just the parking at the cruise port, hotel was great, nice and clean, free breakfast, parking, cruiseport shuttle, all for one price and service was great too. Highly recommend hotelnparking.
I booked through hotelnpark for a cruise. Staying the day before and parking car for 12 days. They site quotes a price with parking for 14 days. Great price, so I booked it. I never got a confirmation email. I called the actual hotel to see if they received the reservation. They had but parking is only for 7 days not 14. It's $15 everyday after 7, not $10 like the site said. I'm not sure what I paid the site for since the price I owe the hotel is the same price quoted. I emailed and called but have not had a return email and no one answers the phone, it's just a message to go online. I am going to try to get my money back through the credit card if I can't reach them.
I made a reservation for a hotel room for 1 night and 7 days parking with Parkingaccess.com. I received an onscreen confirmation. The next day I was emailed a different confirmation number from a company called Hotelnpark, yet their email address is Shuttlefare, LLC. Of course the dates were incorrect, I am flying within 48 hours and calling Hotelnpark resulted no human, just a recording telling me to send them an email. I called Parkingaccess and spoke with a woman who assured me they would make the correction, and I would receive an email within 5 hours stating such. WRONG! So I call back, and on hold for 20 minutes, and again am assured the reservation has been properly amended. Because I realized that I have chosen a less than stellar company, I called the hotel myself. And they had no reservation in my name for the wrong date, or the amended date. Sadly, I wasn't surprised.
I decided to cut my losses and cancel my reservation with them. I had the displeasure of dealing with a very rude, overtalking old man with a heavy Indian accent. Ultimately I hung up on him and called American Express to block any attempts by them to further access my credit card. Then I emailed all 3 entities to cancel the reservation.
And this morning I wake up to an email from Shuttlefare informing me that they corrected the reservation. That is what they should have done 24 hours ago. I will happily pay the $10 cancellation fee to be done with these chuckleheads.
I called the hotel directly, and made my reservation.
Stay away from these businesses, which are all Owned by Gregory Bessoni.
It was difficult to understand the website, where to go, what to select and mos timoortantly, where to find the information I was looking for.
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