Jo B.

I made a reservation for a hotel room for 1 night and 7 days parking with Parkingaccess.com. I received an onscreen confirmation. The next day I was emailed a different confirmation number from a company called Hotelnpark, yet their email address is Shuttlefare, LLC. Of course the dates were incorrect, I am flying within 48 hours and calling Hotelnpark resulted no human, just a recording telling me to send them an email. I called Parkingaccess and spoke with a woman who assured me they would make the correction, and I would receive an email within 5 hours stating such. WRONG! So I call back, and on hold for 20 minutes, and again am assured the reservation has been properly amended. Because I realized that I have chosen a less than stellar company, I called the hotel myself. And they had no reservation in my name for the wrong date, or the amended date. Sadly, I wasn't surprised.
I decided to cut my losses and cancel my reservation with them. I had the displeasure of dealing with a very rude, overtalking old man with a heavy Indian accent. Ultimately I hung up on him and called American Express to block any attempts by them to further access my credit card. Then I emailed all 3 entities to cancel the reservation.
And this morning I wake up to an email from Shuttlefare informing me that they corrected the reservation. That is what they should have done 24 hours ago. I will happily pay the $10 cancellation fee to be done with these chuckleheads.
I called the hotel directly, and made my reservation.
Stay away from these businesses, which are all Owned by Gregory Bessoni.