I am sure you know what I mean... Not only did tech support answer my ticket this weekend regarding a problem I had transferring and setting up my domain, they went back and checked again on their own to see if I got my site up and running... WOW! I am impressed!
I love Hostwinds hosting. Never had major issues, and every time I have any questions, their support is awesome about helping me to come up with a solution. It was great and after one month I signup for an annual subscription. Today I complete one year with them. Superior in every way! I am amazed by the service I have received as well as the technical support. Submitting a trouble ticket is easy and the response is quick and thorough. I've been hooked!
Signed up and my cost doubled at end of 1st month, the great "deal" apparently only lasted for 30 days. I've been trying to cancel ever since. You have to open a ticket that has to be approved and confirmed, and even after that you still get billed and have to do it all again. I've been trying to cancel for 4 months now and they still keep sending emails for me to confirm this or that, I finally just removed my payment info and am about to do a chargeback, just a huge pain to deal with.
What I really love and was looking for is that Hostwinds' support department could be reached for real round the clock. After purchasing my account was delivered instantly, and the control panel and all the software is fast and user friendly. For today I have monitored no traffic issues or no uptime problems.To date, I have been very happy with hostwinds, their service and especially support I have received.
Had chat help that popped up as soon as I came on site and it was a real person who answered all my questions expertly. The migration took about an hour after the request and my after migration tickets were answered very quickly.
The panel provided by Hostwinds is great, however, the limitations of Weebly is quite constraining for my type of concept. Also, I would not suggest to try and pay with card more than 3 times as they flag you for fraud, even though I have outlined that the card did not work so I used PayPal instead. Nevertheless, I have to now go and print out a form and sign in to prove it was not fraud which is bothersome.
I was amazed at how quickly I was able to put a website online without professional help. They made it easy for me to order a domain to go with my hosting plan, too. I have recommended Hostwinds to everyone I know who is interested in making a website and I will continue to do so.
So far, i love it! Hostwinds has no false advertisements like other providers, for example you don't need to prepay 12+ months just to get an affordable monthly price. And they also have great support, they respond very fast, and they also refunded my server that i accidentally purchased. So far i am very satisfied with their service.
I'd like to voice my appreciation to hostwinds Support Staff. Almost all the time the answers come fast and on target and in a friendly manner. When there's confusion, the guys are still conscientious and solid!
Hostwinds has been my go-to hosting provider for years now. Their reliable uptime and excellent customer support have made managing my website a breeze. I highly recommend Hostwinds to anyone looking for a hassle-free hosting experience.
This hosting provider offers everything any webmaster might need. Features are very useful and easy to use. Support guys are helpful and ready to assist whenever you'll need. Network and server uptime both are at 100% level, no outages noticed for a year. For the price I pay Hostwinds seems to be top-notch service provider.
Alex P. Helped me out last night, this was my first experience putting a page online. It took a very long time due to my own lack of knowledge, but Alex was kind and patient the entire way through. I was stressed at first that I was going to have a lot of trouble, but thanks to Alex it went very smoothly. I appreciate the help, Alex P. Is a great employee!
Hello everyone, I came here not to waste time writing that "hostwind" is good hosting, but I feel obliged to truly recommend you, a wonderful support, at all the time readily available and helpful, at all the time I have been very annoyed that I do not have much experience, but they are wonderful in helping. 5 stars deserve it.
I've experienced very little downtime (I noticed my site down once - for about 20 mins), and I've found their platform very easy to navigate. Because of that, I haven't had to talk to support much, but when I have, they seemed very friendly and helpful. I have never had any security problems, either.
I trust this professional host and can highly recommend Hostwinds hosting solutions to others. I know I'm not good in properly describing tech issues, but they always tend to find the understand and way to solve the issue. Their server and network uptime are Great... Speed connectivity is super fast and consistent. My web site is always up, that is to consider great network uptime they provide.
If you need a quality and reliable hosting provider - choose Hostwinds. They provide the best service at a modest budget. They offer their service in different packages. Choose a package to suit your needs and sign up for an account which is right for you.
Hostwinds support is pure awesomeness.
First, they migrated my websites and apps from my old host, then they installed the needed services/applications for my websites to work and went further by optimizing my server so my visitors don't experience slowness that usually happens when one migrates to another host. I feel that I will collaborate many years with this hosting provider. Keep up the great work, Hostwinds.
Hostwinds has been good so far. I needed a domain for development and be able to show the front end to clients (cause sometimes you can't develop on a local interface) - going through the BHW deal made it a bit convoluted, but I guess they need to update the instructions a bit to make it clearer.
So far the server speed is fast, and with enough resources for web development. I can show my portfolio of developed sites to clients on their own subdomain. The interface is fast, and so far I am happy I can quickly deploy Wordpress sites from the control panel.
Good, but a bit convoluted thorugh BHW
I can point out that hostwinds is an amazing web host provider. Not only do they have great machines with a fast connection and good uptime, but they also have amazing 24x7 customer service via phone, email, and instant messenger.
Many thanks for there great service and good support. Nice and trustworthy web hosting provider based on SSD storage.
I have had quite a lot of bad experience with hosting companies in the past. Cheap prices, low prices, it didn't matter to the quality of the service I got. I started working with Hostwinds mostly because of the price tag, and I was so positively surprised when I found out that I am getting premium service, non-stop availability, and the low prices as well.
Wow, thank you so much for this thoughtful review! It makes our team here at Hostwinds so happy to know you are having a great hosting experience with us. We appreciate you, and we are always here for you, so please feel welcome to reach out to us anytime if you have questions. Have a fantastic day!
Answer: They are a legit company but with scammy business practices
Answer: Hostwinds does offer global hosting services worldwide as long as they are used for lawful purposes and not part of a US sanction.
Answer: Customer support is easy, and we offer 24/7 communication in multiple ways. Communicate with our Live Chat agents instantly by visiting our webpage and opening our chat window. Upon doing so, you will immediately communicate with an agent to help answer any questions or help direct your concern to the correct department efficiently. Our other departments, such as billing and technical support, can be communicated with by creating a ticket within our ticketing system at any time.
Answer: Hello, Thank you for reaching out to Hostwinds. We provide web hosting services from Shared Hosting (for individual or small business sites) to VPS Hosting for both Linux & Windows. We also offer Reseller Hosting services wherein you are able to sell Hostwinds' hosting services while our technicians take care of the technical matters. If you have any further questions about what services we offer, please feel welcome to reach out to our support team anytime 24/7/365 either via Live Chat (www.Hostwinds.com) or phone (888-404-1279). Reaching out to them will be the best way to receive answers to your questions regarding our hosting services.\ We hope you have a wonderful day! Kind regards, The Hostwinds Team
Hostwinds has a rating of 4.1 stars from 681 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hostwinds most frequently mention customer service, support team and top notch. Hostwinds ranks 5th among Web Hosting sites.
Thank you very much for taking the time to write this comprehensive review! Please feel welcome to reach out to our support team anytime if you have questions. Have a wonderful day!