HostGator

One of the significant positives for HostGator.com is its user-friendly interface and intuitive website builder tools, which make it incredibly easy for individuals and businesses to create and manage their websites without needing extensive technical knowledge. Additionally, HostGator offers reliable and high-performance web hosting services with 99.9% uptime guarantee, ensuring that websites hosted on their platform remain accessible to visitors at all times. Furthermore, their 24/7 customer support is highly praised for its responsiveness and effectiveness, assisting whenever needed. Overall, HostGator.com is an excellent choice for anyone looking for a reliable, user-friendly, and affordable web hosting solution.

Everything was so easy setting up and building the website with Wordpress was easy also. Unfortunately I did the site for an organization that doesn't use it much and will not be renewing the domain name or the hosting space.

It was eventually resolved A to B by a knowledgeable terminal, 2 support personnel prior didn't know what they were doing and kept me waiting for over an hour for no resolution. Personnel should be trained on their duties.

I didn't receive an invoice for the last payment deducted and only knew about it when the bank contacted me for approval. We were also surprised by the amount but got it sorted after a couple of "chats".

Safe and simple to use. Thats what people want and thats what I like.

Excellent! The site is easy to navigate. I will continue it.

I've had a few communication issues during my last few encounters to make some different changes to my previous setup, but everyone I spoke with & that helped me were very professional, knowledgeable & was willing to help me resolve my issues. I normally pass on leaving reviews good or bad but, I was happy to leave positive reviews after speaking with several staff members. Thanks & I look forward to using host gator for many years to come for my web building needs! Lately its hard to have any kind of human interactions with customer service if you have any kind of technical issues that may be unique & not in a forum question but its also a plus you guys have that access. KUDOS!

I have had multiple communications with your team and get different responses depending on who I ask. 2 months ago, we asked you to push the new site live, yet it seems like that didn't happen until I spoke to the right person (I guess) who did something (?) and made it live. I still don't know if they know what they were talking about because we keep getting emails asking me if my site is live. I'm assuming, since we switched off the old plan to the new one, that it is indeed live, and when you finally kill the old plan, it will keep working as expected, but I am not feeling confident. I keep getting emails, and so I'm just waiting for everything to stop altogether.

Was okay in that I have a working and attractive website. Less than satisfied with lack of clarity for a layman trying to set it up. Still lack some features like communication links and blogs separate from normal web content.

Previous administrator was already with HG. I decided to take over the hosting myself under my own account. It was all downhill from there. Nobody speaks understandable English, representatives will outright lie to you (I was told multiple times I was holding for a supervisor. 1 rep finally admitted there was no supervisor). Migration team doesn't accept phone calls. Everything is translated through the customer service team, which can't help at all. I will never, ever use this company

I have just renewed my 3 year contract with HostGator as I have found them a brilliant hosting company with excellent customer service every time I have contacted them. Their support team have always been able to resolve any problems at the first contact I made with the team. Their C-panel is also very good and easy to use. Over the first three years I have never experienced any down time of my website apart from any maintenance procedures they inform me about and that is always done in a quick time. I have used several other hosting sites but HostGator is still the best and I will be renewing my 3 year contract again when it becomes due.

Unclear that I needed to click something else. I hate tricky setups like this.

In general I found your service lacking. I was even blocked from being able to access my billing account for MONTHS. I put up with the drawbacks because you were a cheap option and I didn't have the time to hunt down another multi-site service and then migrate everything. That was until you increased your prices. Charging almost $45 a month for sub-par service is absurd.