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HostGator

Overview

HostGator has a rating of 3.6 stars from 13,422 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HostGator most frequently mention customer service, long time and many years. HostGator ranks 2nd among Web Hosting sites.

service
1,070
value
88
shipping
38
returns
51
quality
247
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Zimbabwe
1 review
0 helpful votes
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Each time has been a breeze to manage
October 5, 2024

Each time has been a breeze to manage. However, some tabs are not easy to find.

Date of experience: September 25, 2024
Canada
1 review
0 helpful votes
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I really don't like to be forced to leave a comment. Please remove this requirement.

Date of experience: September 27, 2024
Costa Rica
1 review
0 helpful votes
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It was straight forward en everything was resolved in one go.

Date of experience: September 30, 2024
Hungary
1 review
0 helpful votes
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Hostgator is working fine
October 10, 2024

Hostgator is working fine. We had a good experience with Hostgator

Date of experience: September 30, 2024
Texas
1 review
0 helpful votes
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At first it was very difficult to have my issues addressed. My site was lost and I initially told it could be restored. But after two more calls to customer service, it was finally explained that because it was not backed up, I had lost my original site. But I was able to still have my domain name and have since rebuilt my website.

Date of experience: September 20, 2024
Georgia
1 review
0 helpful votes
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Easy as can be for us to set up and get going with the service we needed.

Date of experience: September 30, 2024
New York
1 review
0 helpful votes
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Customer service do their best to help
October 4, 2024

Customer service do their best to help. I have to be patient, but it pays off.

Date of experience: September 24, 2024
India
1 review
0 helpful votes
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Very Happy, till now we are good, we were using Hostgator from past two years...

Date of experience: September 26, 2024
Ohio
1 review
0 helpful votes
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I have been a HostGator customer for many years, and have always been highly satisfied by their services. I plan to keep using HostGator for future years too.

Date of experience: August 15, 2024
Virginia
4 reviews
10 helpful votes
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Like most people, getting a website and hosting service is not something I do often. I had decent experience with Hostgator 10 or so years ago, so naturally I purchased their hosting plan when I needed a new website…except nowhere it said that I can't transfer my domain from another provider for 60 days. Customer service was beyond rude, unhelpful and condescending and refused to either provide a refund or push my start date by 2 months. In the grand scheme things, it is not a big deal, but you don't treat customers in that manner. And then they send me a request to review them on sitejabber, but I could only do it if I put a positive review. Hostgator, your CS is beyond awful and 3 month after paying for a hosting plan my site is still not live. Guess whether I will be renewing my annual subscription with you?

Date of experience: May 25, 2024
Slovenia
1 review
0 helpful votes
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I havent had a single issue with Host Gator serive
September 15, 2024

I havent had a single issue with Host Gator serive. I am using trheir services for over 10 years now.

Date of experience: September 5, 2024
Canada
1 review
0 helpful votes
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Hostgator served me well at the time I began using it but eventually i needed a more user friendly way to build, host, and access email. The process of doing all those things on sqiarespace was just easier at a glance.

Date of experience: June 24, 2024
TW
0 reviews
0 helpful votes
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Very helpful
October 16, 2024

Very helpful. The knowledge base is great. I learn a lot from it. Live chat is always there to help me anytime.

Date of experience: October 6, 2024
Denmark
1 review
0 helpful votes
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Always good prices and service by Hostgator...
October 9, 2024

Always good prices and service by Hostgator... thanks you.

Date of experience: September 29, 2024
Florida
1 review
0 helpful votes
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I have also had great customer service with Hostgator. They have been able to resolve things quickly

Date of experience: August 30, 2024
Canada
1 review
0 helpful votes
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Thank you for your help
October 6, 2024

Thank you for your help. My site is back and I'm able to login and edit it. Thank so much

Date of experience: September 26, 2024
Florida
1 review
0 helpful votes
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Everything is good
September 8, 2024

Everything is good. My mechanic decided to have his website moved over to someone else to help him maintain it, so the domain was removed from HostGator and sent somewhere else. But overall, my personal experience with HostGator has been good.

Date of experience: August 29, 2024
Romania
1 review
0 helpful votes
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Getting started could have been a little smoother, but eventually we got there.

Date of experience: September 28, 2024
Sweden
1 review
0 helpful votes
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All OK, except monthly price doubled a year ago without any explanations. Had to call to find out.

Date of experience: September 18, 2024
Virginia
1 review
0 helpful votes
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I have no experience
October 7, 2024

I have no experience. I have not had to contact them, but they've done a great job.

Date of experience: September 27, 2024