Overview
HostGator has a rating of 3.6 stars from 13,422 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HostGator most frequently mention customer service, long time and many years. HostGator ranks 2nd among Web Hosting sites.
Service is fine. I would like to know exactly and with easy access the total available disc space for my account, the total used space and what pricing options available if I want to increase my available disc space.
I'm happy with my service. The prices are solid and I've had no issues.
All services provided by HostGator are excellent. Thank you for your cooperation with us.
I find it hard to navigate I had to pay like 3 different people to help me and they really didn't help at all.($1000's) I can't connect my word press. My sight has crashed more than once and people have to press like 3 different buttons just to buy something
I have been loyal and stayed with it but I'm really thinking about a change
The platform has been reasonably easy to use. I have had issues with integration of WordPress features that I would like to use for my 3rd party booking system, but it seems that the newest version of HostGator may be working those features in. Support has been timely and the other features and ease of use has been good. Have stayed with HostGator for 6 years. I don't intend to transition to any other platform.
I was told if I paid for email protection for *******@nozomifinancial.net that I would stop receiving massive spam mail. I said ok, paid for the protection than immediately starting receiving even more Spam than before….
Took 4 days and multiple calls / emails to resolve issue.
Only having email support from the technical team makes effective communication extremely difficult.
Issue finally resolved, but 4 days with business down is a deal breaker.
The customer service person was helpful. I don't have anything else to add.
Support services are very excellent. I could not have found a better team then HostGator.
Issue solved in one conversation. Thank you for your kindly help.
Great uptime of the severs and good customer care. Always updated on the new changes and upgrades of their services.
Nothing to say. My daughter does these things for me, I don't do the online stuff, so I have no feedback.
After I type in my domain name, it usually takes about, on average, 8 to 20 seconds for my website to load up on my computer screen. It is much slower than I had expected. Right now, it is just me building the site, so it not a big problem. But later when I go public and get more visitors from the internet, I do not know what will happen. This has always been a concern (worry) to me.
Kevin Wang
It worked well nothing specific to report back to host Gator
Very good support as always and very helpful once we have any problem.
My old website was built using WIX. I actually found the WIX site a bit easier to navigate. There are still some things to iron out with the Wordpress site I have now. But everything is up and running.
They make things very user-friendly, and they have great guides to help you in anything that you are trying to do.
Dont ever use hostgator, they randomly locked my account i couldnt log in, oppened a ticket with the support team, they said they put me in high priority and its been 2 weeks i got no response, this is totally unacceptable, so i would suggest dont use host gator, their support team is horrible and always say ill open a ticket and good luck trying to get a response from them
I have a very simple website using just html code, so that experience was fine. However, during a period of construction / inactivity, I was charged for 2 years on my credit card. I did not like that and removed the card.
It's been great!
I have had support with some issues and everything went well!
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- Houston, Texas, United States
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Business History
2006 - HostGator had passed the 200,000 mark in registered domains, the company moved from the original office in Boca Raton, Florida to a new 20,000 square foot building in Houston, Texas and the company opened its first international office in Canada.
2008 - HostGator prepared for competition companies touting "unlimited" hosting services. Founder Brent Oxley was adamant about being able to back up an "unlimited" option prior to offering service named as such and increased staffing.
2010 - HostGator added an office in Austin, Texas.
2011 - HostGator started operations in India with a its office in Nashik, Maharashtra and a data center.
2012 - HostGator was acquired by Endurance International Group (EIG)
2021 - HostGator (All of EIG) was acquired by Clearlake Capitol Group and merged with Web.com and it's brands to become a part of Newfold Digtal.
The future - As we continue to grow as a company we are offering even more amazing services and world class customer support to meet all our needs, big and small. We look forward to a long and fruitful partnership with you!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members