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HostGator

Overview

HostGator has a rating of 3.6 stars from 13,422 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HostGator most frequently mention customer service, long time and many years. HostGator ranks 2nd among Web Hosting sites.

service
1,070
value
88
shipping
38
returns
51
quality
247
This company does not typically respond to reviews
How would you rate HostGator?
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Chile
1 review
0 helpful votes
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Porque estoy perdido y aprendiendo desde cero
February 28, 2022

Porque estoy perdido y aprendiendo desde cero

Date of experience: January 29, 2022
Reputation T. HostGator Rep
over a year old

Hola Carlos,

Nos encantaría hacerte las cosas un poco más fáciles. ¡Le hemos pedido a un gerente de escaladas que se comunique y ayude!

DJ
Defensor del cliente en HostGator

Hey Carlos,

We would love to make things a little easier for you. We have asked an Escalations Manager to reach out and assist!

DJ
Customer Advocate at HostGator

Mexico
1 review
0 helpful votes
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Excelente precio inicial, y muy intuitivo
November 17, 2021

Excelente precio inicial, y muy intuitivo

Date of experience: November 17, 2021
Reputation T. HostGator Rep
over a year old

Hola Janet,

¡Gracias por la amable reseña!

Marissa
Defensor del cliente en HostGator

Hi Janet,

Thank you for the kind review!

Marissa
Customer Advocate at HostGator

New York
2 reviews
0 helpful votes
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++++++++++__++_+_+
August 15, 2021

++++++++++__++_+_+

Date of experience: August 15, 2021
DJ S. HostGator Rep
over a year old

Hey Julian,

Thank you for your review!

DJ
Customer Advocate at HostGator

Switzerland
1 review
0 helpful votes
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Ok
May 15, 2022

Ok ok Ok ok Ok ok Ok ok Ok ok Ok ok ok ok ok ok ok

Date of experience: May 15, 2022
Reputation T. HostGator Rep
over a year old

Hey Nikolla,

Thank you for your review!

DJ
Customer Advocate at HostGator

Saudi Arabia
1 review
0 helpful votes
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!
February 6, 2022

!

HostGator attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2022
Reputation T. HostGator Rep
over a year old

Hey Naif,

Is everything okay? We want to find out. We have asked an Escalations Manager to reach out and assist!

DJ
Customer Advocate at HostGator

Colombia
1 review
0 helpful votes
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Excelente, me encanta el servicio, la velocidad
August 16, 2021

Excelente, me encanta el servicio, la velocidad

Date of experience: August 16, 2021
DJ S. HostGator Rep
over a year old

Hola Luz,

Gracias por tu reseña.

DJ
Defensor del cliente en HostGator

Hello Luz,

Thank you for your review.

DJ
Customer Advocate at HostGator

New Mexico
1 review
0 helpful votes
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...
January 9, 2022

...

HostGator attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 10, 2021
Reputation T. HostGator Rep
over a year old

Hey Johnny,

We aren't too sure what the problem is but give us a chance to figure it out! We have asked an Escalations Manager to reach out and assist.

DJ
Customer Advocate at HostGator

Colombia
1 review
0 helpful votes
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PORQUE ES FÁCIL DE USAR Y MUY PRÁCTICO PARA LOS QUE NO SOMOS PROGRAMADORES

Date of experience: September 16, 2021
DJ S. HostGator Rep
over a year old

Hola Pilar,

Gracias por tu reseña.

DJ
Defensor del cliente en HostGator

Hello Pilar,

Thank you for your review.

DJ
Customer Advocate at HostGator

Arkansas
1 review
0 helpful votes
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...
March 30, 2022

...

Date of experience: March 30, 2022
Reputation T. HostGator Rep
over a year old

Hey Chase,

We would love to hear your feedback! Thank you for the 5 star rating!

DJ
Customer Advocate at HostGator

Peru
1 review
0 helpful votes
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Excelente, muy dinamica, vamos a probarla
September 16, 2021

Excelente, muy dinamica, vamos a probarla

Date of experience: September 16, 2021
DJ S. HostGator Rep
over a year old

Hola Dignaldo,

Gracias por tu reseña.

DJ
Defensor del cliente en HostGator

Hello Dignaldo,

Thank you for your review.

DJ
Customer Advocate at HostGator

Israel
1 review
0 helpful votes
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Really bad customer service
September 20, 2021

Really bad customer service. Really bad.

HostGator attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 21, 2021
Reputation T. HostGator Rep
over a year old

Hey Helli,

This saddens us to see. We would love to give you the excellent customer service you deserve. We have asked an Escalations Manager to reach out and see what we can do.

DJ
Customer Advocate at HostGator

Hong Kong
1 review
0 helpful votes
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Because BlueHost had horrible customer service
September 18, 2021

Because BlueHost had horrible customer service.

Date of experience: August 19, 2021
DJ S. HostGator Rep
over a year old

Hey David,

We have pretty good customer service here. Thank you for your review!

DJ
Customer Advocate at HostGator

India
1 review
0 helpful votes
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...
September 1, 2023

--------------------

Date of experience: September 1, 2023
Mexico
1 review
0 helpful votes
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.
November 23, 2021

...

Date of experience: November 23, 2021
Reputation T. HostGator Rep
over a year old

Hey Rodrigo,

We aren't too sure what this means but we are thankful for the 5 star rating! Thank you!

DJ
Customer Advocate at HostGator

Ohio
1 review
0 helpful votes
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...
April 28, 2022

...

Date of experience: April 28, 2022
Reputation T. HostGator Rep
over a year old

Hey Rachael,

Thank you for your rating!

DJ
Customer Advocate at HostGator

Guatemala
1 review
0 helpful votes
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:-):-):-):-):-)
September 11, 2021

:-):-):-):-):-)

Date of experience: August 12, 2021
DJ S. HostGator Rep
over a year old

Hey Juan,

That sure is a lot of happy faces! Thank you for your review!

DJ
Customer Advocate at HostGator

Washington
1 review
0 helpful votes
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Previous customer
June 21, 2022

Previous customer. Made sense to continue.

Date of experience: June 21, 2022
Reputation T. HostGator Rep
over a year old

Hey Nicholas,

Welcome back! We are happy to have you!

DJ
Customer Advocate at HostGator

Colombia
1 review
0 helpful votes
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Me lo recomendaron y tienen buenas tarifas
March 18, 2022

Me lo recomendaron y tienen buenas tarifas

Date of experience: March 18, 2022
Reputation T. HostGator Rep
over a year old

Hey Yusbeika,

Thank you for your review!

DJ
Customer Advocate at HostGator

Guatemala
1 review
0 helpful votes
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Me gustaría que tuvieran SOPORTE EN ESPAÑOL es mas complicado usar traductoers

Date of experience: April 30, 2022
Georgia
1 review
0 helpful votes
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Stabile Stabile Stabile Stabile Stabile Stabile Stabile Stabile

Date of experience: April 16, 2022
Reputation T. HostGator Rep
over a year old

Hi Lasha,

Thank you for the kind review!

Marissa
Customer Advocate at HostGator