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HostGator (866-96-GATOR) is a leading provider of web hosting, VPS and dedicated servers. Discover why over 9,000,000 websites trust us for their hosting needs.
HostGator Reviews Summary
Overall, the company has established a reputation for providing reliable services and competitive pricing, with many customers noting ease of use and effective technical support. However, concerns regarding customer service persist, particularly related to inconsistent support experiences and delays in response times. While some users have had positive interactions with knowledgeable representatives, others reported frustrations with unresolved issues and inadequate communication. Despite these challenges, a significant number of long-term customers express satisfaction and loyalty, indicating that while improvements in customer service are needed, the core offerings are generally well-regarded.
This summary is generated by AI, based on text from customer reviews
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Always available to resolve your issues whenever you call customer service. The site is also always active. I just love host gator.
I was disappointed to learn that the SiteLock subscription I purchased did not cover fixing the security issues which it found. Instead, it suggested I hire someone else to do it, which I did. Very disappointed.
Very happy with the provider, no problems at all so fee but I especially appreciate the fact that they are contactable if required
Extremely disappointed with the nearly 50%! Increase in hosting. Am looking elsewhere
Efficient service thanks.
Your live help chat service is also great. Staff are friendly and helpful.
Idk what to say, I got everything that I needed, without any problems so, all good, keep it up
I was told if I paid for email protection for *******@nozomifinancial.net that I would stop receiving massive spam mail. I said ok, paid for the protection than immediately starting receiving even more Spam than before….
They figured it out it was a dns problem. That i made thanks, ron
Good experience but response in little bit late ontact HostGator for any customer service issues on live chat
The staff is very professional and patient, and was able to resolve the issue of my website!
No problem to get websites up and running. Always been prompt and courteous.
So far there has been no issues it has been a great host for my start up
We have found HostGator to be very reliable, secure, and simple to use.
It was an expensive service. Last year, you decided to increase the price for way over the inflation rate. But the most disappointing thing was how the tech support worsened significantly, and I did lots of them. The pages were all way too slow, and that was not my programming, because I managed to migrate them to other hosting service and suddenly they were way faster.
So I decided to move to Hostinger, which was easier, better, faster, cheaper and with better tech support.
Very good, easy to use and learn, it's been a great experience
I'm not very tech savvy and in the beginning I had some misunderstanding/small issues with the hosting service but tech support was able to help me remedy the issues and get my website working properly. Service has been great since.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members