HostGator

I've been using HostGator for my websites for a few years now, and I'm overall very happy with their service. Here are a few of the reasons why I chose HostGator and why I continue to recommend them to others:

1. Reliable uptime and performance
2. Easy to use
3. Excellent customer support, They offer 24/7 support via phone, live chat, and email
4- Affordable pricing

Please improve your affiliate dashboard. It's not accessible. And hosting service, When I'm trying to access my website. It shown site not reached. Resolve both issues and mention me. I will Update my rating.

You MUST update your website with clear guidance if live chat does not work, "try another browser in incognito mode!". I spend hours trying to figure out how to get help. Getting the ancient 'documents help'. Please. I'm sure other people have had this issue. I had to go to facebook to complain and got help from your Facebook team. I want Hostgator to do well. This is a communication issue that should not be there.

Prices increased more the 100% + the features of the old product decrease. We are forced to accept the new changes if we want keep our product. No longer unlimited domain in baby plan. Now we should pay for privacy which already was included with ssl and more

Very bad service; no response to open tickets unprofessional staff in chat section they are slow and not authorized to fix any issue
Still having problems with payment and not solving till now
Bad experience ever

Hostgator had a competitive 1st year offer. Renewal prices are not terrible but they are terrible at domain management and charge an extra fee for privacy which they do not do very well. When I paid for domain privacy, I still got emails and calls from solicitors and then when they finally fixed that it deleted from my account prematurely.

Found it on a youtube tutorial. Gave a 2 star right now since the loading time's taking too long. I cant get anything done on my website. Asked for help yesterday, you guys resolved it, and now it's back.

Hostgator has gone downhill steadily since it was acquired by EIG. The ~90% price increase with ZERO notice or explanation to its customers was pretty much the last straw. I'll be moving my hosting to a new service within the next 90 days. Hostgator used to be pretty good, but it just sucks now. If you are looking for hosting, Hostgator ain't it! Look elsewhere!

Email issue re-occurred and support isn't focusing on the problem. I've tried all of their suggestions and told to wait 24 hours for resolution. I went through the same issue last December and it took 8 days to resolve. I would think that they kept records of how it was repaired the last time and fix again. Very frustrated!

Information is hard to find. Layout and navigation is pretty confusing. Lot of things related to billing that were available before like previous orders etc is now gone. The site seems geared more now towards marketing of products rather than customer service.

I've been using HostGator for 4 years and I've never had any problems with use or service, but in recent years it's been doing a lot of updates and changes completely and you have to go through the process of learning it all over again, and that causes some kind of confusion.So that's why i rate with 4 stars.

I chose them for a recommendation. But so far my first exercise (to point my domain to hostgator) has not worked! This is going to be my 4th tine with customer support. And the last time I triple double checked everything! Very frustrating

I called this morning, my visitors can't visit my site, because it said, the web is unsecured; I got a very pleasant rep answer my call. She tried hard but can't resolve the problem, then she got more help from other department, worked on for hours, still can't resolve the problem. She said I will be notified of the out come. The day is almost over, I did not get any response nor notification. Now my site is totally down.