Honda Financial Services
business logo of Honda Financial Services

Honda Financial Services

How would you rate Honda Financial Services?
grey star
grey star
grey star
grey star
grey star
New York
1 review
2 helpful votes
Follow Katherine w.
Unfollow Katherine w.
Send Message
Share Review
Report Review

Don't recommend Honda Financial Services because I was only 44 days late on my payment and they had already came and repossessed my car. When you are only 5 days late they started calling me 3 times a day. Don't use them

Date of experience: June 9, 2016
Virginia
1 review
5 helpful votes
Follow Mile R.
Unfollow Mile R.
Send Message
Share Review
Report Review

Property taxes
November 30, 2019

I have been trying to get a leased car property taxes invoice from Honda Financial services for over a month. They just sent a letter saying that I need to refund them for their paying the taxes. Well, where is the invoice and prove you pay that amount.

They are unwilling to provide one which only makes me think there is something fishy about the whole thing. Perhaps they think none will sue them for their recklessness. No Beyoncé is as incompetent as you are Honda

Date of experience: November 30, 2019
New York
1 review
8 helpful votes
Follow Jai D.
Unfollow Jai D.
Send Message
Share Review
Report Review

When you lease ends, either you lease another Honda without any problems. If you surrender the car they will rip you off for normal wear and tear. They expect the return of the car to be in showroom condition. They are charging me $2646. 86 in normal wear and tear to return the car. They are charging me for the 2 tires which had normal use for duration of the lease. The are charging me for not noticeable scratches / dents. I would not recommend anybody to lease from Honda ever again.

Date of experience: January 30, 2021
Florida
1 review
6 helpful votes
Follow barbara m.
Unfollow barbara m.
Send Message
Share Review
Report Review

I called today at 4:15 pm, and there was a 55 min wait time. They close at 5 pm. They are getting close to Directv customer service, which is Worst on the planet. No matter what time you call, there is always a monster wait time

Date of experience: July 24, 2018
Idaho
1 review
0 helpful votes
Follow Nathaniel P.
Unfollow Nathaniel P.
Send Message
Share Review
Report Review

No Problems
February 1, 2022

Paid off my 2021 CRV. Received Title 2 weeks later. Pleasant experience. Easy Pay was simple and easy. I do not understand why there are so many complaints.

Date of experience: January 31, 2022
New Jersey
11 reviews
20 helpful votes
Follow Mzz T.
Unfollow Mzz T.
Send Message
Share Review
Report Review

My NEW Car
June 30, 2016

Honda dealership in Bay County has one of the best teams I've seen in a business since I've been in Florida! If you can think it, chances are GREAT Honda Of Bay County Florida made it happen for me! No money down and I got to choose my own car!

Date of experience: June 29, 2016
Michigan
1 review
6 helpful votes
Follow Christina K.
Unfollow Christina K.
Send Message
Share Review
Report Review

Website is horrible, whatever you click on doesn't work. It asks for your loan, lease or vin number something you won't have with you verses security questions or the last 4 of your social security number. Don't even think you'll get someone on the phone. I left work, stopped at the store and drove home all while waiting for someone to pick up the phone then was disconnected. Don't pay and then you'll have someone on the phone.

Date of experience: March 17, 2021
New York
1 review
0 helpful votes
Follow Sheri B.
Unfollow Sheri B.
Send Message
Share Review
Report Review

I purchased a 2019 Honda Passport according to the window sticker the vehicle was *******. In the end the final total was 69,000$. Why Yonkers Honda priced the vehicle 42,000$ then 51,000$ apr 7.59% making the total 69,000$ that's twice the cost of the vehicle. I am advising anyone who purchases a vehicle from Yonkers Honda to make sure they do not Up price the vehicle.

Date of experience: August 16, 2021
California
1 review
1 helpful vote
Follow Trish T.
Unfollow Trish T.
Send Message
Share Review
Report Review

Spoke with Asia both times. Terrible service. Terrible attitude. 10/10 and 10/14. She is in the texas office. I've asked for a supervisor and she said they are not available to speak on the phone. I asked to have a manager call me and she said they would and they never did.
I am just trying to work out a lease extension and they are not flexible or able to have a conversation about this at all.
On a 1-10, Honda gets a zero.

Date of experience: October 14, 2022
Connecticut
1 review
7 helpful votes
Follow Saint L.
Unfollow Saint L.
Send Message
Share Review
Report Review

$#*!ing horrible and disgusting people. They charge you for things you already paid for then don't give your money back. It's been 2 years trying to get my money back I $#*!ing hate them and I hope they all die all of them $#*!ing burn in hell. Ducking grieve of $#*!s

Date of experience: February 28, 2020
Montana
1 review
2 helpful votes
Follow julie a.
Unfollow julie a.
Send Message
Share Review
Report Review

Thieves
January 8, 2021

They cashed a payment of mine for over 9000. 00 and posted it to the wrong account. They tell me I have to prove it.? I sent the copy of the cleared check with their bank information on the back. They claim I have to located where the check was posted and contact that person to request they return it... How is that ever possible

Date of experience: January 8, 2021
California
1 review
3 helpful votes
Follow Priscilla G.
Unfollow Priscilla G.
Send Message
Share Review
Report Review

During covid 19 I lost my job, late payments and the civic value went high the car was worth more than my buyout. I contacted Honda and told them I couldnt afford $609 monthly. My civic was appraised for $23,400 and buyout was $ 19,213. That was great. I kept daily communication with honda but they without notice repo my civic. Didn't give options to get back said had to give $19,213. Wtf.
I didn't even get a notice of where to get my personal items back or any contact from honda. I will seek legal matters if they don't give me my $$ for vehicle and warranty, vehicle maintenance that I cancel.

Date of experience: June 22, 2021
New Jersey
1 review
6 helpful votes
Follow Ginny F.
Unfollow Ginny F.
Send Message
Share Review
Report Review

Lost my title
July 18, 2019

I paid off my car and have not received my title. I called and waited 25 minutes to speak with someone to find out what happened. They mailed it out on June 28th, and it is now July 18th, and I still have not gotten it. Why was this important document sent through USPS and not Fed Ex or UPS? If I was offered either of those options, I would have paid the 6 or 7 dollars for a safer, more guaranteed method of delivery. Now, I have to pay $60 to DMV to get a duplicate title. Being a single parent makes this a hard pill to swallow. I did nothing wrong, yet I have to pay the price for other peoples' stupidity, carelessness, and ignorance. I will continue to post negative reviews on all social media sites until I feel justice has been served. I have read other complaints about this same issue. I wish I did my research before financing with them. Others have filed complaints with the attorney general, and it looks as though I will be doing the same thing.

Date of experience: July 18, 2019
South Carolina
1 review
0 helpful votes
Follow Oliver J.
Unfollow Oliver J.
Send Message
Share Review
Report Review

Buyer beware
May 18, 2021

Honda reported to credit rating companies that I failed to make a payment when in actuality I just changed bank information. They did not notify me about this issue and I only found out when I tried to refi my house and noticed my credit rating had lowered.

Date of experience: May 18, 2021
Georgia
1 review
2 helpful votes
Follow Jackolyn B.
Unfollow Jackolyn B.
Send Message
Share Review
Report Review

I purchased my Honda DEV and paid it off early. Instead of getting a title for my car I have a letter to go down and take the Lean holder off the title. When I called about this I was told that my state did that. That the state of Georgia doesn't do electronic filing. I call the title office and they said that is what the finance comp applied for. They do do electronic filing. Now I have to pay 18 more dollars to get the title transferred into my name. I paid tax TitLE AND LISCENSE. I don't see why I have to pay again. Plus they have the color listed wrong on my paperwork. I guess they hire anybody a job. Then they expect me to fix what they didn't do for free. I don't know how much Auto Nation is involved with guess mistakes

Date of experience: April 20, 2021
New York
1 review
0 helpful votes
Follow Rachel D.
Unfollow Rachel D.
Send Message
Share Review
Report Review

Please please please do NOT BUY OR LEASE FROM HONDA! They stole my car I sent money to them overnight to pay for car and they claim they never got it! I have proof I will take them to court but first I wanted to make sure that I write a review because what they are doing to honest people like myself is not right!
This is the first time I took a Honda and the last! Till now I had crystler, the people u talk to at crysler are very nice honda staff talk to you like you are garbage horrible customer service!
Go with anyone but honda I had a friend that had a problem with honda but i didnt listen i thought it was a one time incedent. When I spoke to honda first they sounded so nice a gentle! I should have trusted my friend! Please trust me even if they have a better deal then somebody else! I don't usually write reviews but I felt I had to

Date of experience: July 25, 2023
Nevada
1 review
1 helpful vote
Follow June H.
Unfollow June H.
Send Message
Share Review
Report Review

Payment problems
February 9, 2021

I have had nothing but frustration in setting up ezpay. Twice I filled out the form and mailed it. They never got it. If you call to ask a live person about it you are on hold a minimum of 45 minutes. I tried to set up the payment online and it wouldn't let me complete the form. Help!

Date of experience: February 9, 2021
Texas
2 reviews
2 helpful votes
Follow Nicole R.
Unfollow Nicole R.
Send Message
Share Review
Report Review

Avoid Honda Financial!
November 26, 2019

I've been a Honda customer since September 2014, and it's been the worst experience I've ever had. Their customer service reps are RUDE, willing to argue with you, and they will talk to you like you're stupid if you let them. My mom helps pay the car note with her social security check which makes it a little late with the due date for the car payment. I am aware of this. I am beginning to pay off the late fees and the principle on the car since I am at the end of my contract. They are aggressive and will question why you're late AFTER you've already told them your pay situation. I always stay in communication with them. This company is horrible and they should fire all of their employees. Once I get this paid off, I NEVER EVER want to open a car loan with them EVER AGAIN.

Date of experience: November 26, 2019
Canada
1 review
0 helpful votes
Follow Simi S.
Unfollow Simi S.
Send Message
Share Review
Report Review

They gave me a two month reprieve for Covid. TWO months.
FOUR YEARS LATER they sent me a bill for over $200
I called and it's for INTEREST on those TWO months that was because of COVID.
They can kiss my behind! RUDE~~

Date of experience: March 6, 2024
Maryland
1 review
1 helpful vote
Follow Lavinia A.
Unfollow Lavinia A.
Send Message
Share Review
Report Review

The worst experience
August 22, 2018

They have never send me my speed ticket and has been 6 months. I have called them every week and they are saying (oh im sorry we gonna send them out again)
I leased a car so that's whay they receive the speed tickets.
After 6 months i have received just one and the MVA flagged my plates plus I had to pay 2 flag fees because of them.
I have called them about this and they don't want to assume responsibility.
So basically i have paid $60 flag fees because of them.

Date of experience: August 22, 2018

Overview

Honda Financial Services has a rating of 1.1 stars from 74 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Honda Financial Services most frequently mention late payment, car loan and credit score. Honda Financial Services ranks 339th among Loans sites.

service
23
value
16
shipping
9
returns
9
quality
11