business logo of HomeSafe

HomeSafe

Overview

HomeSafe has a rating of 4.3 stars from 479 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HomeSafe most frequently mention customer service, great job and car shield. HomeSafe ranks 2nd among Home Repair sites.

service
211
value
5
shipping
2
returns
2
quality
4
This company responds to reviews on average within 1 day
How would you rate HomeSafe?
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Texas
1 review
0 helpful votes
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Do not understand what it is all cover
December 26, 2023

I'm not sure what I have and what all I have cover

Date of experience: December 26, 2023
Alicia G. HomeSafe Rep
over a year old

Thank you for the review! If you have any questions about your policy or what is covered and what is not, please call Customer Service at 1-800-332-4177.

Oregon
1 review
0 helpful votes
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Customer service
October 21, 2023

He solved my issue quickly and courteously, and with professionally.

Date of experience: October 21, 2023
Alicia G. HomeSafe Rep
over a year old

Thank you for your review. Glad to see we were able to help you out quickly. Please contact us if you have any other questions.

Alabama
2 reviews
0 helpful votes
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Just Wonderful,even if I had to wait a bit.
October 5, 2023

Personable service from K&S Plumbing. Will call K&S again for plumbing issues. THank you.

Date of experience: October 5, 2023
Alicia G. HomeSafe Rep
over a year old

Thank you for your review and we are always here to help. Please give us a call if you need anything else!

Kentucky
1 review
0 helpful votes
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Professional
November 29, 2023

Fast and efficient and works well with you when you need them.

Date of experience: November 29, 2023
Alicia G. HomeSafe Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your home. If you have any questions give us a call!

Texas
1 review
0 helpful votes
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Inquired, got info.
December 25, 2023

All was very professional. No hard sell. Got the information I needed and bought it.

Date of experience: December 25, 2023
Alicia G. HomeSafe Rep
over a year old

We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!

New York
2 reviews
0 helpful votes
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Excellent
December 27, 2023

The rep was very courteous, efficient, and attentive.

Date of experience: December 27, 2023
Alicia G. HomeSafe Rep
over a year old

We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!

Mississippi
2 reviews
0 helpful votes
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I'm satisfied with Home Safe
December 27, 2023

I really haven't had much experience with Home Safe

Date of experience: December 27, 2023
Alicia G. HomeSafe Rep
over a year old

When you do encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.

Georgia
1 review
0 helpful votes
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I just got the insurance and have not used it yet.
December 24, 2023

Have not put a repair order yet. Just purchased home safe

Date of experience: December 24, 2023
Alicia G. HomeSafe Rep
over a year old

Welcome to HomeSafe! We appreciate your time and we are glad you took the opportunity to protect your home. If you have any questions give us a call!

Georgia
1 review
0 helpful votes
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Sign Up
November 12, 2023

Everything was explained in detail. Service person was great.

Date of experience: November 12, 2023
Indiana
1 review
0 helpful votes
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Not what expected.
December 11, 2023

Claim was denied and all parameters were met. I cancelled contract.

Date of experience: December 11, 2023
Alicia G. HomeSafe Rep
over a year old

Even though we are sorry to see you go as a customer, we hope you keep us in mind for the future. If there is anything more we can do for you, please give us a call.

California
1 review
0 helpful votes
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Excellent
October 5, 2023

The representative was helpful and professional. I was pleased with the service.

Date of experience: October 5, 2023
Alicia G. HomeSafe Rep
over a year old

Thank you for your review! Glad to see our customer service was able to help you out. Please contact us if you have any other questions.

Kentucky
1 review
0 helpful votes
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I have not contacted you as of yet
October 9, 2023

No problems as of yet. And I have not contacted you as of yet.

Date of experience: October 9, 2023
Alicia G. HomeSafe Rep
over a year old

Thank you for the review and when you encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.

Louisiana
1 review
0 helpful votes
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Customer satisfaction
December 1, 2023

So far it has been a good experience.I have no problems with the reputation.

HomeSafe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 1, 2023
Colorado
1 review
0 helpful votes
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Good job
December 4, 2023

God job thanks for your help and assistance. ………….

Date of experience: December 4, 2023
Alicia G. HomeSafe Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Wisconsin
1 review
0 helpful votes
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Get a program like this
November 29, 2023

Awesome service to provide protection for our home

Date of experience: November 29, 2023
Alicia G. HomeSafe Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your home. If you have any questions give us a call!

Hawaii
1 review
0 helpful votes
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Just applied with the company
December 5, 2023

Just applied with the company, haven't experienced any issues or problems.

Date of experience: December 5, 2023
Alicia G. HomeSafe Rep
over a year old

Thank you for the review and when you encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.

Alabama
1 review
0 helpful votes
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Good enforcement of the Terms of the contract do t
November 12, 2023

Very good service and very good service people working for you

Date of experience: November 12, 2023
Michigan
1 review
0 helpful votes
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Call
November 24, 2023

Excellent customer service kind and considerate too

Date of experience: November 24, 2023
Alicia G. HomeSafe Rep
over a year old

Thank you for your review and we are always here to help. Please give us a call if you need anything else!

Arizona
1 review
0 helpful votes
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Great Job
October 6, 2023

Great Job great great great great group great great great great job

Date of experience: October 6, 2023
Alicia G. HomeSafe Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

New York
1 review
0 helpful votes
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Deception of coverage
October 5, 2023

Terrible deception of coverage. Deception of coverage
Deception of coverage.

Date of experience: October 5, 2023
Alicia G. HomeSafe Rep
over a year old

That is unfortunate and we’re sorry we couldn't help. We can only cover the parts listed on your policy. Hopefully, we can help with your next repair.