business logo of HomeSafe

HomeSafe

Overview

HomeSafe has a rating of 4.3 stars from 479 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HomeSafe most frequently mention customer service, great job and car shield. HomeSafe ranks 2nd among Home Repair sites.

service
211
value
5
shipping
2
returns
2
quality
4
This company responds to reviews on average within 1 day
How would you rate HomeSafe?
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Texas
1 review
0 helpful votes
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Great company to do business with.
January 13, 2024

Great company to do business with that why I'm grateful to have them.

Date of experience: January 13, 2024
Alicia G. HomeSafe Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

New Mexico
1 review
0 helpful votes
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First contact was good
January 9, 2024

My call in was friendly and helpful, call personnel were right on point.

Date of experience: January 9, 2024
Alicia G. HomeSafe Rep
over a year old

Thank you for taking the time to bring this matter to our attention. We always are looking for ways to improve on providing an exceptional Customer Service experience. We appreciate your feedback.

Texas
2 reviews
0 helpful votes
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Very Satisfied
January 11, 2024

Very satisfied with their service.Their employees are very knowledgeable and willing to help.

Date of experience: January 11, 2024
Alicia G. HomeSafe Rep
over a year old

Thank you for your review. We are delighted to hear that you enjoyed your recent Customer Service experience with us!

Georgia
2 reviews
0 helpful votes
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Good
February 26, 2024

New experience haven't used yet. It's was very good.

Date of experience: February 26, 2024
Alicia G. HomeSafe Rep
over a year old

We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!

Florida
1 review
0 helpful votes
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Reimbursement
November 4, 2023

I have been waiting on a check for an approved payment since 28 Sep. I have called three times.

Date of experience: November 4, 2023
Alicia G. HomeSafe Rep
over a year old

For further assistance please contact our Customer Service Department at 1-800-332-4177 for a resolve to your issue.

Georgia
2 reviews
0 helpful votes
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When I call, they act if I was customer.
February 23, 2024

It was good over all talk person. They are nice and knowledgeable.

Date of experience: February 23, 2024
Alicia G. HomeSafe Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

California
1 review
0 helpful votes
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Very nice experience with the person who answered and I think it was resolved.

Date of experience: February 20, 2024
Alicia G. HomeSafe Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

New York
2 reviews
0 helpful votes
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A complicated issue (water leak) was understood and handled easily by the agents.

Date of experience: February 20, 2024
Alicia G. HomeSafe Rep
over a year old

Thank you for your review. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.

Mississippi
1 review
0 helpful votes
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Staff tried to help us find a company but unable to do so.

Date of experience: October 3, 2023
Alicia G. HomeSafe Rep
over a year old

Thank you for the review. We are always working on providing better products and services each day.

Texas
1 review
0 helpful votes
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Affordable Home Warranty
February 18, 2024

Representative was very professional,informative,and courteous.

Date of experience: February 18, 2024
Alicia G. HomeSafe Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Iowa
1 review
0 helpful votes
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Home repairs for dishwasher
February 15, 2024

I have not used home repair yet but will in the next couple of days.

Date of experience: February 15, 2024
Alicia G. HomeSafe Rep
over a year old

Thank you for the review and when you encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.

North Carolina
1 review
0 helpful votes
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Customer service
February 4, 2024

I didn't have to wait for the service. The person I talked to was very nice.

Date of experience: February 4, 2024
Alicia G. HomeSafe Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Illinois
1 review
0 helpful votes
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It was a very pleasant experience
February 10, 2024

Very polite customer service personnel. They helped us through the experience

Date of experience: February 10, 2024
Alicia G. HomeSafe Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

New York
1 review
0 helpful votes
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Excellent
February 9, 2024

Everything went great. The agents knew exactly what I wanted, and they took care of it.

Date of experience: February 9, 2024
Alicia G. HomeSafe Rep
over a year old

Thank you for your review and we are always here to help. Please give us a call if you need anything else!

Texas
1 review
0 helpful votes
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I just appreciate the opportunity to work with the company

Date of experience: January 22, 2024
Alicia G. HomeSafe Rep
over a year old

Thank you for your review. We are pleased to hear you found our service helpful!

Texas
1 review
0 helpful votes
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Refrigerator stopped
February 4, 2024

Called and filed a claim for my refrigerator not working

Date of experience: February 4, 2024
Alicia G. HomeSafe Rep
over a year old

We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.

Colorado
1 review
0 helpful votes
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Well worth the money incase some thing breaks down

Date of experience: February 2, 2024
Alicia G. HomeSafe Rep
over a year old

Thank you for the review and when you encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.

New York
1 review
0 helpful votes
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Very helpful
February 3, 2024

Answer all my questions I will recommend to everyone

Date of experience: February 3, 2024
Alicia G. HomeSafe Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Louisiana
1 review
0 helpful votes
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She was very helpful and looked into it for me
November 10, 2023

She was very good and went above and be one her duty

Date of experience: November 10, 2023
Alicia G. HomeSafe Rep
over a year old

We are pleased to hear our team was able to answer any questions you had. Thank you for your time and review!

Virginia
1 review
0 helpful votes
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Duffy
October 10, 2023

The associate was very courteous and responsive to my questions and concerns.

Date of experience: October 10, 2023
Alicia G. HomeSafe Rep
over a year old

Thank you for your review. We are delighted to hear that you enjoyed your recent Customer Service experience with us!