business logo of HomeSafe

HomeSafe

Overview

HomeSafe has a rating of 4.3 stars from 479 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HomeSafe most frequently mention customer service, great job and car shield. HomeSafe ranks 2nd among Home Repair sites.

service
211
value
5
shipping
2
returns
2
quality
4
This company responds to reviews on average within 1 day
How would you rate HomeSafe?
grey star
grey star
grey star
grey star
grey star
Virginia
1 review
0 helpful votes
Follow George C.
Unfollow George C.
Send Message
Share Review
Report Review

Refrigerator wasn't cooling.
April 1, 2024

Took care of it efficiently. I had the work done and then they issued me a check.

Date of experience: April 1, 2024
Alicia G. HomeSafe Rep
over a year old

We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.

South Carolina
1 review
0 helpful votes
Follow Kim P.
Unfollow Kim P.
Send Message
Share Review
Report Review

Very nice
April 1, 2024

Everyone has been very helpful and professional all the time

Date of experience: April 1, 2024
Alicia G. HomeSafe Rep
over a year old

Thank you for your review and we are always here to help. Please give us a call if you need anything else!

Washington
1 review
0 helpful votes
Follow Oscar P.
Unfollow Oscar P.
Send Message
Share Review
Report Review

Very good
March 29, 2024

Fast an easy I will get you to go with more e clients

Date of experience: March 29, 2024
Alicia G. HomeSafe Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Pennsylvania
1 review
0 helpful votes
Follow Wayne D.
Unfollow Wayne D.
Send Message
Share Review
Report Review

Great service
March 28, 2024

Unbelievable great customer service and experience

Date of experience: March 28, 2024
Alicia G. HomeSafe Rep
over a year old

Thank you for the kind words. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.

Georgia
1 review
0 helpful votes
Follow Hazel H.
Unfollow Hazel H.
Send Message
Share Review
Report Review

Everything when good
March 24, 2024

Just see if they stand by customs sacrifices they clients just how all this

Date of experience: March 24, 2024
Alicia G. HomeSafe Rep
over a year old

We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!

Ohio
1 review
0 helpful votes
Follow Randy A O.
Unfollow Randy A O.
Send Message
Share Review
Report Review

Not used it yet.
December 9, 2023

I haven't used the service yet or filed a claim. What I entered is enough.

Date of experience: December 9, 2023
Alicia G. HomeSafe Rep
over a year old

Thank you for the review and when you encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.

Virginia
1 review
0 helpful votes
Follow PAM Q.
Unfollow PAM Q.
Send Message
Share Review
Report Review

Total rip off!
October 18, 2023

Had to have heat pump replaced as it was not repairable. Not a cent covered!

Date of experience: October 18, 2023
Alicia G. HomeSafe Rep
over a year old

We are sorry to hear this. We are always willing to explain the claim process and address any issues. Please don't hesitate to contact our Customer Service Department for assistance.

Ohio
1 review
0 helpful votes
Follow TAMMY R.
Unfollow TAMMY R.
Send Message
Share Review
Report Review

We will be using the service pretty soon to get the furnace checked for winter.

Date of experience: October 18, 2023
Alicia G. HomeSafe Rep
over a year old

Thank you for the review and when you encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.

Pennsylvania
1 review
0 helpful votes
Follow CHERYL N.
Unfollow CHERYL N.
Send Message
Share Review
Report Review

Simple setup
October 2, 2023

The set up was easy whether using the app or keypad to add each device.

Date of experience: October 2, 2023
Alicia G. HomeSafe Rep
over a year old

Thank you for your review and we are always here to help. Please give us a call if you need anything else!

Nebraska
1 review
0 helpful votes
Follow Steve E.
Unfollow Steve E.
Send Message
Share Review
Report Review

Very polite and helpful!
March 18, 2024

Still working on claim, but been very satisfied. Waiting to here back from company putting in AC.

Date of experience: March 18, 2024
Alicia G. HomeSafe Rep
over a year old

We appreciate the time you took to leave a review. Don't hesitate to get in touch with our Customer Service Department for further assistance with any questions or concerns.

Ohio
2 reviews
0 helpful votes
Follow Elizabeth H.
Unfollow Elizabeth H.
Send Message
Share Review
Report Review

Security
March 16, 2024

Knowing that I will be taken care of in the future if my appliances need repair work..

Date of experience: March 16, 2024
Alicia G. HomeSafe Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your home. If you have any questions give us a call!

Indiana
1 review
0 helpful votes
Follow Paul K.
Unfollow Paul K.
Send Message
Share Review
Report Review

Heart job
March 15, 2024

Customer service agent was very pleasant, knowledgeable, and resolved my issues promptly.

Date of experience: March 15, 2024
Alicia G. HomeSafe Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Virginia
2 reviews
0 helpful votes
Follow Gregory Z.
Unfollow Gregory Z.
Send Message
Share Review
Report Review

I experience a good customer service feed back on all my questions.

Date of experience: March 14, 2024
Alicia G. HomeSafe Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your home. If you have any questions give us a call!

Tennessee
1 review
0 helpful votes
Follow Veronica N.
Unfollow Veronica N.
Send Message
Share Review
Report Review

New customer
March 14, 2024

Haven't had a chance to experience the coverage since I found it yet.

Date of experience: March 14, 2024
Alicia G. HomeSafe Rep
over a year old

Thank you for the review and when you encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.

Tennessee
1 review
0 helpful votes
Follow Danny F.
Unfollow Danny F.
Send Message
Share Review
Report Review

Satisfaction indeed
March 13, 2024

Handled efficiently and now have a new microwave...very prompt in getting us taken care of

Date of experience: March 13, 2024
Alicia G. HomeSafe Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your home. If you have any questions give us a call!

Pennsylvania
1 review
0 helpful votes
Follow Louise I.
Unfollow Louise I.
Send Message
Share Review
Report Review

Deductible process
March 3, 2024

The repairman was very helpful in completing the refund process.

Date of experience: March 3, 2024
Alicia G. HomeSafe Rep
over a year old

We're happy to hear this. Let us know if you need anything else.

Oklahoma
1 review
0 helpful votes
Follow Thomas T.
Unfollow Thomas T.
Send Message
Share Review
Report Review

Great
March 7, 2024

I called with a question. The lady answered quickly and politely. Very nice

Date of experience: March 7, 2024
Alicia G. HomeSafe Rep
over a year old

We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.

Florida
4 reviews
12 helpful votes
Follow ANDRES C.
Unfollow ANDRES C.
Send Message
Share Review
Report Review

Great service
February 6, 2024

The Rep was outstanding and very professional. He's an asset to the company.

Date of experience: February 6, 2024
Alicia G. HomeSafe Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Oregon
1 review
0 helpful votes
Follow Rick O.
Unfollow Rick O.
Send Message
Share Review
Report Review

Update
March 6, 2024

I needed to add a new credit card number for billing

Date of experience: March 6, 2024
Alicia G. HomeSafe Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

New Jersey
1 review
0 helpful votes
Follow Santo V.
Unfollow Santo V.
Send Message
Share Review
Report Review

Dryer
January 23, 2024

I did call for the first time to start a claim and I was told what to do
And my dryer got fixed.

Date of experience: January 23, 2024
Alicia G. HomeSafe Rep
over a year old

Thank you for your review. We are pleased to hear you found our service helpful!