Overview
HomeSafe has a rating of 4.3 stars from 479 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HomeSafe most frequently mention customer service, great job and car shield. HomeSafe ranks 2nd among Home Repair sites.
He came out to the house in a timely manner and fixed the problem quickly and professionally.
I was made aware of a necessary service. I'm a senior on a fixed income, the price was affordable.
We appreciate your time and we are glad you took the opportunity to protect your home. If you have any questions give us a call!
None of the claim goes thru, too much hassle of a proceed, no vendors of their own
We apologize if you feel this way. We at HomeSafe have little to no control over the claims process, and the administrators' decision. We are, however, always willing to explain the coverage details, help you with any of your Customer Service needs and assist in locating a Service Provider. Please don't hesitate to contact our Customer Service Department.
Professional, knowledgeable and on time! The technician was someone I would definitely recommend.
We appreciate your support. If you have any questions don't hesitate to give us a call!
Each representative was very knowledgeable and was more than willing to assist
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
Needed to change cd information. Received new card and have direct billing.
For further assistance please contact our Customer Service Department at 1-800-332-4177 for a resolve to your issue.
Person that made appointment made 2. That caused a delay.In complete job now. Waiting on parts.
Thank you for your time and review. If you have any questions, please contact our Customer Service Department.
It took you all a whole week to review my claim to have my stove repaired.
Thank you for your time and review. We are always willing to explain the claim process and address any issues. Please don't hesitate to contact our Customer Service Department for assistance.
Helpful customer service when initially setting up account.
Thank you for the review and when you encounter a repair, don't hesitate to give us a call! In the meantime, if you have any questions about your policy or what is covered and what is not, please let us know.
Service ok, but they never contacted on my claim reimbursement money.
We are sorry to hear there may have been confusion about your claim. After further review, we do recommend you contact our Customer Service Department at 1-800-332-4177 to discuss what is needed to resolve the issue and we can answer any questions you have.
Very happy, helped in timely manner.
Very friendly staff
Just excellent!
Thank you for the kind words, we are pleased to hear you found our service helpful! Please give us a call if you need anything else!
I received clear information on what was covered on the furnace.
We appreciate your support and review. If you have any other questions about your policy don't hesitate to give us a call!
I had to update my payment information. The agent was patient and knowledgeable.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
The representatives that I spoke with were very friendly.
Thank you for your review. We are delighted to hear that you enjoyed your recent Customer Service experience with us!
Very pleasant customer service representative. The representative was very kind and helpful.
Thank you for your review. We are pleased to hear you found our service helpful!
Easy to use just called and they reached out to the
Company we use
Thank you for your review. We are pleased to hear you found our service helpful!
Didn't pay my claim. I paid all my monthly payments but when I put a claim in they would not pay.
We are sorry to hear there may have been confusion about your claim. After further review, we do recommend you contact our Customer Service Department at 1-800-332-4177 to discuss what is needed to resolve the issue and we can answer any questions you have.
Not happy my situation hasn't been taken care of yet still waiting
We apologize if you feel this way. After reviewing your claim, there has been newly submitted information as of yesterday from your Service Provider. We do recommend you contact our Customer Service Department at 1-800-332-4177 to discuss what is needed to resolve the issue and we can answer any questions you have.
Great service and pleasant agents. Would recommend.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
Had 2 experiences and both were very pleased and helpful.
Thank you for your review and we are always here to help. Please give us a call if you need anything else!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your time and we are glad you took the opportunity to protect your home. If you have any questions give us a call!