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Homes.comReviews 4,139

2.8
homes.com

Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 1207th among Real Estate sites.

service
32
value
13
quality
15
1 review
0 helpful votes
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Chris answered all our questions and concerns. Very helpful on navigating the dashboard.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Thank you Chris for your patience and great site navigation experience. You are most pleasant to speak with and make one comfortable asking questions!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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If I'm paying for leads I should at least get leads and not have to compete against someone else going after the same leads.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Never received a residential lead mobile homes only
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Date of experience: April 21, 2020
1 review
0 helpful votes
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I don't usually stay on the line with sales people very long. But when I was talking with Katrina Pryor she was a very nice person with a very nice personality. It was only because I was talking with her that I continued and became a customer.
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Date of experience: April 21, 2020
2 reviews
11 helpful votes
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George was amazing today explaining all the new features added to the dashboard. We made it an office team meeting where my 3 new realtors could see in person. They were really appreciative that Homes.com would take the time to share so much information. I am so excited to see all the new features my company has added. 2020 is going to be a great year. Thank you from the entire team at Five Star Real Estate Services LLP.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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My rep, George, was very helpful and knowledgeable. I'm excited to utilize all the benefits included in the website!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Jamaal was patient, friendly & knowledgeable. I appreciated the insights he shared with me, and his familiarity with the website tools.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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George was great help in learning the basics and also had some helpful tips. I look forward to learning to use the CRM more in-depth.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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James was very pleasant however, Signed up 5 days ago with not one call... Concerned
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Tierra Brooks was very helpful in answering my questions. She knows the product well and did not need to use typical sales tactics, which was very refreshing. She followed up and was patient when I was not able to keep our appointment. Hoping for the best!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Quick, informative, easy to understand and follow. Great job!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Brian helped me choose areas that will increase my business and exposure with a reasonable price. He answered all of my questions as well as my lender partner's.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Chassity was an excellent representative. She was knowledgable, bubbly, and offered great service on our call.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Was quick and easy
November 21, 2019

Was quick and easy. James answered any questions I had very quickly and clearly.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Charles Hopkins explains things very well. I feel like he has my best interest at hand and if I win, he wins.

Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Mike F.
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Cassie is a true professional addressing my concerns then offering an immediate solution. 5 Stars Thank you!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Always good customer service! Charles Hopkins is the best too!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Chassity is PHENOMENAL!
November 22, 2019

Chassity is PHENOMENAL! She was able to thoroughly answer all of my questions, she guided me through this process flawlessly, and she always made sure to follow up with me and respond to my messages in a timely manner. Overall I am a very pleased customer thus far. Please tell her she's a ROCKSTAR!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Most of my work for the setup was already done for me before I even got on the call. That's less time I need to waste. Thank you!
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Date of experience: April 21, 2020

About the business

Homes.com offers today’s demanding homebuyers, renters, and those somewhere in between a simply smarter home search with a more personalized and conversational way to find their next home. Since its launch over 25 years ago, Homes.com offers real estate professionals brand and property advertising, search engine marketing, and instant response lead generation to help them succeed online.


homes.com
Founded in 1999
Norfolk, Virginia, United States