Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 1207th among Real Estate sites.
All of the CSR's I have spoken with have been courteous and helpful.
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Lonnie was patient and explained step by step on how to do certain things.
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The call was prompt and Jamal was very nice. Answered all my questions.
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He listened to my questions and going a solution very quickly.
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I have been on board for over a month now and have only received 1 lead! This was not the expectation I was given when I signed up. Please have someone reach out to me to discuss.
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I like the customer service, find the sight is cannot be customized enough. All the people are great. Also for a small agent, SEO enforcement is not worth the money. Since it picks up our google address it does not benefit the areas we sell in.
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Tierra was GREAT! Sometimes I have a very hectic schedule but Tierra was very patient with me. We made a couple of appointments to discuss a plan she was on time every time and even gave me 15 extra minutes to get home to my computer! I appreciate the respect, kindness and professionalism Tierra exercised in helping work out my referral plan.
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The agent was very pleasant to go over my contract with Homes. Com and he got me explore more with your service to continue with my subscription. And I appreciate it very much. Please tell him to continue supporting old timers like me to get the most out of your service. High 5 for him. Thank you!
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Very knowledgeable and thorough with our meeting.
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Chris was amazingly patient, informative, very helpful
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Luke was great! He explained everything and answered all questions. Mary
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Lonnie is one of the very few person that can understand my website issue and able to response right away saving both of us precious time. I am sure you have many platform to work with and he knows exactly where the issue is and able to remedy it immediately. Please keep up the excellent work Lonnie. We, the customer, needs you!
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Lucas helped me get on board quickly and explained the process perfectly. My subscription started generating leads in the first week. Thanks!
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Jason was very patient and assisted with getting my account and profile updated
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Very personable. Professional. Pleasure to work with
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Maria was a wonderful superstar salesrep who kept me intrigued and informed about the available services Homes.com provided.
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Annie Miller was very informative she was able to get all my questions answered immediately and willing to go the extra mile. Also humorous. I could take sales calls from her all day. Very pleasant person.
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To soon to tell if I'm satisfied with the product, however the service so far has been very friendly.
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I appreciate the call from George Farah. It wasn't typical in that I did not see him trying to sell me other products. He was clearly focused on making sure I understood how to use the product.
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Very informative, helpful and patient with all my facebook accounts
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Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.
Homes.com offers today’s demanding homebuyers, renters, and those somewhere in between a simply smarter home search with a more personalized and conversational way to find their next home. Since its launch over 25 years ago, Homes.com offers real estate professionals brand and property advertising, search engine marketing, and instant response lead generation to help them succeed online.