Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 1207th among Real Estate sites.
Liz was very friendly and detailed. I felt comfortable committing to homes.com after speaking to her.
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Shay hustles, if she lived in Orlando I'd offer her a job. I know it took her a while to close me but she stayed on top of things. I appreciate that. (ps i know im putting my email on the bottom of this - please dont add me to any mailing lists, I will likely unsubscribe and no longer want to do business if I'm solicited by email about roll outs, helpful tips, or any other mass marketing. That being said if shay wants to call or text for any of the above, she's more than welcome. I'm not a fan of RECEIVING mass marketing personally, especially by email)
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The customer service I received was excellent. All my questions were answered and I received the help I was looking for.
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Rick Clifford was very professional and helped smooth over the marketing I bought but was first unsatisfied. Feeling better about the product now and certainly the customer service. Thank you
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Agent was very helpful and polite. Could not be better.
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Cate was very helpful. She was friendly and professional and was very familiar with your product in order to walk me through a solution. Thank you.
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Very easy to work with. Raven did a great job explaining the program and giving me an overview of what Homes.Com has to offer
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I'm rating Homes.com 3 stars, but 5 stars for the helpfulness of customer service. I am now 3 weeks into a multi zip code campaign, and have yet to receive 1 lead.
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Shay was AMAZING! Follow up was too knotch, she found answers to all of my tedious questions. I'm an analytical millennial business student/realtor. There was not one question she didn't have or find the solution to. Her energy was also amazing and I'm not I never really believed in paying for leads, but we have a lofty goal to polish off our year and this just FELT right! Shay definitely facilitated that feeling, sharing her company values with me, which were important to me, and just being 100% authentic with me. In this business we don't have a ton of extra time, she was direct and sincere and that made all the difference! My partner and I are now SO stoked to see where this takes our business. Thanks Shay!
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Ebony was very engaged in her presentation and give me an excellent overview of the product and how it would work. She was able to address all of my specific questions and show me the value of working with Homes.com
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Very informative and helpful young lady. She went above and beyond explaining the system and setup. Will refer others to her to join homes.com
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Cindy is very polite, professional and resourceful... all of which a Realtor appreciates. Cindy made me feel that if I have any future issues I am welcome to reach out to her to address the issue or direct me to the right person. Working with Cindy has been a pleasant experience.
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Kevin was very nice and helped me to figure out the issue.
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The price and term were the only thing that drew me. The sales person was just that a "sales person". You can tell that they practice the sales scripts and rebuttals. It's worth a shot but the sales person didn't instill much confidence.
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Thanks to Fred! He really worked to make sure that I got the best bang for my buck!
Answer: Like any lead generation campaign, you will get the leads as described in the contracts they provide, but a lead does not mean a sale. It is up to the you to close the sale on leads that come in.
Answer: Good afternoon, Kay. Homes.com receives foreclosure listings from a third-party partner. Is your concern that your home should not be listed under that category? If so, please reach out to our Customer Service team to assist you with the removal process (866-774-2947).
Answer: We apologize for your frustrations, Marco. If you could please call the Homes.com Customer Service department at 866-774-2947 to speak with one of our friendly account managers, he/she would be able to assist you with your concerns.
Homes.com offers today’s demanding homebuyers, renters, and those somewhere in between a simply smarter home search with a more personalized and conversational way to find their next home. Since its launch over 25 years ago, Homes.com offers real estate professionals brand and property advertising, search engine marketing, and instant response lead generation to help them succeed online.