HomeRun

I tried to buy a deal and got error message "is missing". I sent a help message but got no response in the promised 24 hours. I thought it might have something to do with my using an iPad, so I tried my daughter's PC. Still did not get completion or any confirmation. I then discovered that my credit card information had been stored with NO WAY to delete it. Check og my account shows a pending sale of $00 for now, but that will change upon merchant notification. I am concerned since HomeRun doesn't respond and provides no way to phone. I'm on a trip and this is ruining my vacation! I want my information released. I don't think I want to try their "deals" if they turn out to be big headaches.

Horrible experience. They are totally rude. Chris who runs it was totally rude when I spoke with him. I asked for a refund or credit on a gift certificate that had expired after only 4 months. After being rude he said, 'no refund". I don't care how good a deal they can offer, I will never do business with this company again. He offered no solutions except to try and contact the vendor. They're address is a PO Box. I don't expect them to remain in business very long.

I wish there was a 0 stars option for Homerun. They are truly that awful.

The only things you will receive from a company as dishonest and incompetent as Homerun are grief and frustration. If you ever need to contact them for help, you will be dealing with totally clueless people who have never even heard of customer service, let alone customer satisfaction.

Homerun should not be in business and no one should be using them for any product or service.

I purchased a voucher for The Neon Run. Once the voucher was ready for use I followed the instructions (this is not my first voucher, I know how these work) and the code they gave me was an invalid code. I attempted re-typing the code over and over in different formats, the way it came, with spaces, without spaces, caps, no caps etc. and nothing worked. I then called the company several times and no one responded. Later I sent the company an email and they just opened a case. I asked to either give me a new code or refund my vouchers, as I purchased 2. As of now no response. I will do a new review with an update IF they contact me.

I purchased a $25 target giftcard with a $50 restaurant.com giftcard in November (early) redeemed it midmonth, it is now almost mid-December and I have not received it. I tried contacting Digital Doorstep, the company that issued the gift card several times, and homerun.com several times (emails and phone calls) but to no avail. Neither company allows you to talk to a human... computerized answer services and voice mailboxes only. Stay away from BOTH companies... they are either highly incompetant or major frauds. Either way, you'll lose your money!

Hello, I am having trouble with my deals too! I bought 2 coupons for sailing, and there were issues with it as it didnot say anywhere that you have to pay extra for weekends! They misrepresented the coupon and when I tried cancelling it HOMERUN won't refund my money! They gave me a credit and I have no use for it! Groupon refunded the money to my credit card. The contact no. At homerun is bad too. No one ever picks up! I'm so mad.

This site sucks. I have had issues redeeming a voucher for a facial. I purchased the deal on 6/3/11.

I have called and emailed the spa for a month the spa and they have not returned my calls or my emails. So, I contacted Homerun.com for a refund and I was given instructions on how to redeem my voucher and if I am still having issues, then contact the spa.

What?! I had explained to them that the spa would not return my calls or emails so how in the great-gates am I suppose to redeem the vouchera? I am pissed. I sent them another email 2 days ago, if I am not issued a refund, then I am going to contact my credit card and report the company.

I've used both Groupon and Living Social and never have had these problems. Homerun.com SUCKS!

This is an extremely flaky company staffed by incompetent people who do not know anything about customer service. They deceptively acquire your email address and once they have it, automatically make you a member and start spamming you. They are not professional. They do not want to help you. They take forever to respond to your email. They do not want you to call them so they do not provide a phone number on their website. I found one on the Better Business Bureau website and repeatedly called and was not able to get through.

Do not ever, ever, ever do business with HomeRun.com!

Less than one if possible. I bought a voucher for Rixos Limo for a Napa adventure for my daughter's 21st B-day. When the day finally came, I couldn't remember which site I had purchased from and consequently, the voucher expired. I came across it when I was cleaning out my desk and found that they do not follow the California law that says paid vouchers NEVER expire. Would love to start a class action law suit against them for the value of my voucher. Rixos Limosine wouldn't honor it either. I just wanted the value not the whole adventure.

BEWARE! If you want deals go to Groupon or Living Social. Their policy's are better and they work with better vendors/business owners. HomeRun.com does not investigate their vendors and some of their vendors can be flaky or start-up companies. I purchased a deal from HomeRun.com for Fotabulous.com. I could not get the Fotabulous.com site to work on numerous occassions! I mean, several tries over a long period of time. I contacted HomeRun and because I was outside of their 7 day return window, they would not offer a refund. I contacted Fotabulous.com and they offered no assistance even when I tried to email their customer support. Their website NEVER worked and they just kept pressing me to use the website for my order. The long and short of it is that the deal expired and unlike Groupon or Living Social, it has no cash value even after the fact. I would never order from either of these companies again. It feels like the comeback of the dot com industry with a poor customer service component! I don't recommend it. Stick with Groupon and Living Social. Their deals are better anyway!