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HomeLight

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California
1 review
1 helpful vote
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Excellent service
August 31, 2020

They stayed in touch to be sure things were progressing and I was was happy with my RE Agent. They offered help with moving, no hard sales for additional services and no spamming me.

Date of experience: August 29, 2020
Florida
2 reviews
0 helpful votes
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During my search for a listing agent for the sale of my parent's home and the suitable relocation of my sister and brother in-law, I interviewed several agents representing various realty companies, however I did not feel comfortable until my conversation with "Mr. Lee Wasserman / Bergen Basin Realty. Lee was both patient and thorough in defining the two-prong process, the sale of the home and relocation of my relatives. He went over the Comparative Market Analysis in determining the best listing price, Lee coordinated everything efficiently and offered recommendations and referrals to established professionals as some repairs were necessary in preparing the home prior to being placed on the market while at the same time vigilantly searching and finding an apartment for my love ones. The task was slightly unusual in that the home is in a different state than the resident state of my parents and myself, Lee was responsive to all inquiries while always demonstrating courtesy, professionalism, and respect. Nothing but class, A Sincere Thank You "Lee."

Date of experience: March 20, 2021
Washington
1 review
14 helpful votes
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I am not sure how I originally heard about Homelight, but I'm so glad I chose to start my home buying process here. I entered what I was looking for and they matched me up with a few different realtors. Once I received the recommendations I cross-checked the suggestions by doing a little more research and realized Homelight had provided some good realtors to choose from. Before I had a chance to pick from my short list a Realtor from my list contacted me via text. I set up a phone call and that same day I was already reviewing houses on MLS site based on exactly what I was looking for.
My realtor was knowledgeable about the market and area I was looking in. I was able to lean on them for questions and concerns. And they really helped make the buying process as stress-free as could be. They went above and beyond my expectations with every aspect. From meeting with me during the limited time I had available to really knowing exactly how to get everything I wanted for the price I wanted to pay. And they were always available and quick to respond to any questions. If I wanted to see a house they would make it work to get to the house as quickly as possible so I could decide if I wanted to pursue it any further.
Overall I would say start here with Homelight. There are so many realtors out there and Homelight will match you with an expert for whatever suits your needs.

Date of experience: December 7, 2020
Virginia
1 review
0 helpful votes
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HomeLight
September 29, 2019

Yes the 24/7 Team was amazing. HomeLight was amazing.

I was under a lot of pressure and time constraints as when I decided to sell my home using an agent I found your website. Never used HomeLight or even heard of HomeLight.

Google introduced me.

I thought let me give it a try as it supposedly gives me agents which I needed help with and I didn't want to just call the nearby agent.

I got a call from Jayne a couple hours later. When she called I said I fly out on 2 days can you come by. She said how about tonight. I said sure.

She showed up professional and friendly and we immediately got a gameplan together in a day. They came up with a price and did an open house the day after I flew out. They sold my house in hours. It really impressed me and I was so grateful to have them and HomeLight and 24/7 on my side.

The service was smooth and very professional the entire way.

24/7 Team was such a pleasure to work with and I can't thank HomeLight enough for using such great analytics to connect me with them. I believe we will stay in touch as well.

I'm thankful Google and I'm thankful for giving HomeLight a try.

Date of experience: September 27, 2019
Virginia
2 reviews
26 helpful votes
Follow Jay R.
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This company advertises that they match you with industry leaders, which is a flat out lie. This company is just another lead generation business for agents. The ads they run claim they match buyers and sellers with "top" agents in their area, based on a number of things, like sales volume, sales price, negotiator, etc. When I went on the site looking for a listing agent I plugged my info in and submitted and was given a list of some agents. None of the agents were in my area, had any sales experience in my area and were not even top producing agents in the area MLS at all. None of the agents they "matched" me with were a good fit.

I ended up going with a agent that listed and sold a house down the street. That agent is a local professional who did know my area very well and was not anywhere to be found on Homelight.com.

After some digging I discovered that Homelight is just a lead generation service for agents. Agents sign up with the site, and homelight feeds the agents leads, if/when the agent converts the leads into a sale, the agents pays Homelight for the lead. The agents they push have nothing to do with being "local experts" or "top agents". They're just paying to be listed on the Homelight site.

So in short, if you want a good and knowledgeable agent look for signs in your neighborhood or get references from friends and family for good agents they've worked with that are PROVEN, not from some site that is pimping agents just for paying for the leads.

Date of experience: January 24, 2019
New York
1 review
0 helpful votes
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HomeLight
December 1, 2022

HomeLight made the whole selling process painless. I received 3 offers the first day. I would recommend HomeLight to anyone looking to sell real estate.

Date of experience: November 29, 2022
New Jersey
1 review
2 helpful votes
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It was not clear how my information was getting provided and when i was questioning how the service worked when i received a phone call the rep was rude and hung up on me.

Date of experience: May 11, 2020
New York
1 review
0 helpful votes
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Home Sale
April 16, 2024

Honelight turned a hassle of selling my home, into a quick and painless, pleasure. I had my home sold in less than 3 weeks for more than I expected.

Date of experience: April 15, 2024
New Mexico
1 review
0 helpful votes
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The turnaround time from my first inquiry was outstanding. The realtor that was referred was an excellent match to my selling needs. The realtor reached out within an hour of the match.

Date of experience: November 14, 2019
Florida
1 review
13 helpful votes
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Homelight was my lifesaver my house was on the market with another agent from a national brand 6 months no success I decided not to renew for a 3rd time got a new agent via homelight TOPNOTCH house had a contract within 21days of relisting I was skeptical regarding using this platform to obtain a new agent, I made an Amazing Excellent choice I unequivocally without reservation recommend use of this platform it was no haggling they vet the agent Only TOP performing Agents with a PROVEN track record My agent never had ONE open house but arranged showings very methodically This platform is the way to go if you don't know of an agent Don't be fooled by other nationally known chains I give homelight ten plus Lucas was Amazing my husband and I grilled him in an interview prior to using him so professional very thorough he impeccably executed everything to the minute and most of all kept us informed on every level and was always prompt in meetings

Date of experience: November 4, 2019
Florida
1 review
0 helpful votes
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Best services
January 30, 2020

I am so grateful that HomeLight provided the recommendation for Bahareh Kamoei. She was quick to respond and offered professional advise on pricing and prepping the sale

Date of experience: January 29, 2020
California
1 review
2 helpful votes
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Waste of time
February 20, 2022

Don't response and never made a official offer just ask for info and stop replying Bill is totally unprofessional and untrusted just use a trusted realtor much better

Date of experience: February 20, 2022
South Carolina
1 review
10 helpful votes
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Recently, I needed to sell my home in Ohio while I am living in South Carolina. I had no idea how to start, but I saw a commercial for Homelight, and decided to reach out to them to see if they could help me get the ball rolling.

First, I couldn't believe how quickly I heard back from Homelight by email and phone, I swear it was within minutes of being on the website. I was a little overwhelmed actually. Then I heard from two relators just a bit later. I ended up working with Mary Pat Castleman from Huff Realty. She was amazing. She was honest with me about the current state of Cincinnati's market, and that of my old neighborhood where my house was. She gave me information about sales in the area so I could have a realistic idea of how much to ask for my house. We discussed everything and I had complete confidence in her advice. She also made an out of state sale so incredibly easy. Even in the midst of some personal difficulties, she never stopped working for my sale. I am so grateful for her expertise, advice and guidance. I highly recommend her to anyone looking to buy or sell in the Cincinnati area.

On a fun note, I knew exactly where her office was, not far from where I lived and I remembered her name from sales signs when I was there. She knows the area and the business!

As I begin a rental search near Athens Georgia, I plan to use Homelight again.

Thank you so much Homelight!

Date of experience: October 3, 2019
Arizona
3 reviews
11 helpful votes
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Not worth it
April 27, 2020

I would rate the realtor and Homelight to zero stars. I'll use realtor instead of the real name because I don't want the person to get any shine from the truth I'm saying about her. There were request I asked the realtor do (example is an open house) and the realtor refused to do. There were discussions of getting a contractor to do work and I found a contractor to do the work and the realtor did not like how the contractor did the work. The realtor only took showings from brokers and no one else.

The realtor would quote me for services way above asking rates (yard work) and wanted the work to be done by the realtor's clients at a high price. I wanted receipts for services the realtor did have done (with my approval) and took days to get. The realtor was upset because I wouldn't sign a addendum (fix a sink) that I already said I wouldn't sign due to the buyer wanted me to agree to something I wouldn't do. The realtor text said "Because you never signed it in the first place and as many times as I tried to have you do that you wouldn't do it but yet you fixed everything on there". To me that's unacceptable. All of this for a $20 Amazon card and numerous spam calls and text asking for another person.

Date of experience: April 27, 2020
Georgia
2 reviews
0 helpful votes
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They r Amazing
November 26, 2019

Homelight hooked me up with the best agent and realtor company The Griffen Group amd Kaleze Mendez are simply the best they worked their butts off for us and got us more money for our property would definitely work and recommend them to everyone Sincerely KMiser

Date of experience: November 26, 2019
Washington
1 review
0 helpful votes
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Thumbs up HOMELIGHT!
January 18, 2023

I wanted to share my appreciation and quick services I received with HOMELIGHT. They hooked me up with a real estate agent that listened to our needs. Thank you Homelight great job!

Date of experience: January 17, 2023
Mississippi
1 review
10 helpful votes
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Home light is awesome!
November 28, 2019

Hi mr. Lynch from the very first moment that I call HomeLight the agent who answered the phone was kind and courteous she listened to me she understood what I was interested in doing and she got me in contact with the perfect person. Mr Wes Truitt was extremely professional he contacted me he let me know who he was and what the name of his company was and what he did and then he set up an appointment to come meet with me. Where he was on time he came in he accessed my home we talked I got to know each other just a little bit and he made me an offer to which I accepted. He explained to me to process what was about to happen we did our appropriate paperwork and then the next thing I know it was time to close. Went to clothing and everything went smoothly. If I ever buy another home and decide to sell I may not be able to go the route I went this time but I definitely will use HomeLight to find an agent to sell my home thank you guys so much I had a wonderful experience.

Thanks
Tawana Magee

Date of experience: November 27, 2019
Alaska
4 reviews
7 helpful votes
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SUCKS!
June 5, 2019

I have one of the nicest condos for the price in my area. My condo was listed for FOUR months with only one substandard offers. Too bad I have to leave one star, I would have left 0 stars!

Date of experience: June 5, 2019
California
1 review
0 helpful votes
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Horrible sight
February 16, 2024

There is no submit offer button. Do not understand why agents used this terrible sight. Worst sight I have ever been on.

Date of experience: February 16, 2024
New York
1 review
0 helpful votes
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Satisfied Customer
July 4, 2023

HomeLight. Com recommended Michael Miceli to be my realtor and I couldn't be happier. Michael kept in touch, answered all my questions and got my home sold. It was a great experience!

Bethany Snider

Date of experience: July 4, 2023

Overview

HomeLight has a rating of 4.3 stars from 305 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HomeLight most frequently mention real estate, great experience and best realtor. HomeLight ranks 11th among Real Estate sites.

service
99
value
93
shipping
2
returns
2
quality
93