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HomeBelloReviews 232

3.1

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HomeBello Reviews Summary

HomeBello has a rating of 3.1 stars from 232 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HomeBello most frequently mention perfect condition and free shipping. HomeBello ranks 1st among Wedding Gifts sites.

service
62
value
58
shipping
57
returns
37
quality
55

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GB
1 review
1 helpful vote
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Excellent Rate
September 30, 2016

Homebello.com is one of very popular site in jewelry online shop. I purchase all my jewelry from homebello and always get very nice pricing. Great prices, excellent customer service and fast shipping. Keep up this good work, and thanks

Date of experience: September 29, 2016
New York
2 reviews
6 helpful votes
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I ordered an item on August 17 and asked how long shipping would take, was told there was a delay of 10-14 days, by September. 6 I emailed again, was told sept. 20, and I'd get an email when item was shipped. By sept. 27 I had heard nothing, emailed AGAIN, and heard nothing so my next email was to cancel. Then I finally got a snippy reply about item cancelled but I "lost a great deal." it's not a great deal to have to keep asking, getting delays and then a snarky reply when cancelling. Guess homebello doesn't care about good business. Stay away, don't know if they'd ever give me a straight answer, I certainly don't know when & if I'd EVER receive ($900.00) item.

Date of experience: September 28, 2016
Illinois
1 review
13 helpful votes
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Sale saved
July 12, 2016

I recently ordered a Halcyon Days bangle from HomeBello, and was sad to see that it arrived with a blemish/defect on it. Spending a good amount of money on an item I expect it to at least start out in perfect condition as I am not "easy" on my jewelry, wearing it to work and such. I was put in touch with Nikki who made the process of returning it to be fixed incredibly quick and easy. I work in retail and have a great appreciation for good customer service. In spite of the small hiccup in the beginning (which I totally understand happens on occasion) of my order, after my overall experience I would definitely shop with HomeBello again. Sale, and customer, saved.

Date of experience: July 12, 2016
New Jersey
1 review
0 helpful votes
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Although I waited a while for my Kansas City Royals watch Homebello kept in contact with me all the way. They were not happy with the company that they did business with and corrected the problem. I love my Royals watch and would do business with them again. Great product and great company. Always has my interest ahead of theirs. Thank you so much.

Date of experience: July 2, 2016
California
1 review
0 helpful votes
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Great service...!
July 2, 2016

I like this site. This is a one of the most popular online shopping site.Its have good quality jewelry collection, great chief rate and they provided good service.

Date of experience: July 2, 2016
Bangladesh
1 review
1 helpful vote
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I am very glad to purchase a gift for my wife from here because its delivered on time. Also they service provided with free shipping with great cheap price.My wife very happy to have this gift because Homebello products are so good that why i am look forward to shipping with them again.

Date of experience: June 15, 2016
New York
1 review
11 helpful votes
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Homebello.com is one of most popular site in jewelry online shop. I bought a ring for my wife which had been reached my home with free shipping cost.In this site product are so usable and comfortable, chief rate. I bought my elder sister all jewelry from here. Because their service and product are so good.So if you have need any jewelry you buy from this site or would order.

Date of experience: June 12, 2016
Missouri
1 review
2 helpful votes
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I see complaints about Josh. Shockingly enough, I have one too. He was a complete jerk in an e-mail, told me I was paranoid for thinking the site was a scam. I suggested I felt that it was a scam after I ordered a product twice and was unable to actually receive it because it was constantly on a back order that was always a month in the future. May every table he ever sits at have uneven legs.

Date of experience: May 23, 2016
Texas
1 review
4 helpful votes
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I ordered a pair of earrings from HomeBello last week. I initially had to send in a request for shipping information and didn't get a reply. I ended up finding another pair for half the price. I sent yet another request to cancel my order and got a reply from Josh saying the order had already shipped and couldn't be canceled. I said I would refuse the package and he said I needed an RMA# or they would refuse as well. So, I got the package and then requested the RMA# only to get a reply from Nikki saying that the earrings I ordered were final sale. NOWHERE on the jewelry description, or on my order confirmation, does it say these sales are final. I wouldn't have ordered them in the first place. This is a very sneaky business practice to not make it clear that an item is a final sale.

Date of experience: May 23, 2016
Ohio
1 review
1 helpful vote
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Liars
May 17, 2016

I found a very nice piece of jewelry on another website for less than 1/2 the price of homebello, asked if they'd honor their deal of beating it by 5% off, after mailing her the link, she even mailed that she couldn't find it on their site, so after sending her a link to the homebello piece, she was kinda $#*!ty, saying that theirs had 2x the amount of gold. Seems like false advertising to me.

Date of experience: May 17, 2016
Florida
1 review
2 helpful votes
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They were the best deal I came across online, so I went with them. They didn't have the item I ordered (10" anklet) in stock at the time, and suggested a 9" one and gave me the discount. Unfortunately it was too small, but I returned it, and they sent me the 10" at no additional cost. Most companies would just issue a refund, but they made it right.

Brandon

Date of experience: April 13, 2016
Texas
1 review
2 helpful votes
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Product
March 1, 2016

My products - two bracelets - fell apart after two months of wear. They did nothing to correct the problem

Date of experience: March 1, 2016
New Mexico
1 review
26 helpful votes
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My daughters wedding
September 8, 2015

I want everyone out there in cyber world to know that this company was really great, I have been ordering pieces of jewelry for my daughters wedding for the last few months, she gets married in November. I am wearing a Liz Suit in black with champagne jewelry and silk blouse, I was having a horrible time finding champagne colored pearl jewelry and after many attempt finally found a necklace, earrings and bracelet that were all the same, but no ring. Every so often I would hope on line and look, finally after about four months I found this perfect ring. When I got the ring it was in the wrong size, I was so bummed, I contact the seller and asked if they would get more, if there had been a mistake or the wrong size was sent. Accidentally, the wrong size had been sent and they had no more in my size and would not be carrying this ring again. Josh the owner I am assuming offered to send a return label to send the ring back. I was so heartbroken, I only have one daughter. He then said that he would refund half the cost of the ring if I wanted to keep it. I needed time to think and research, I found a jeweler that would resize the ring since it is stainless steal for a little more then half the cost of the ring. So, I took Josh up on his offer to refund half the price of the ring to me. Now I have my matching ring that will be sized to fit and Josh has a loyal customer for the future. Thank you HomeBello for making life just a little bit easier.
MB

Date of experience: September 8, 2015
New York
1 review
17 helpful votes
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Excellent experience
August 4, 2015

This is a wonderful resource. All my questions were promptly answered. The items I ordered were on back order. Josh kept me apprised and even offered to cancel if I wished (I did not.) To expedite matters, he had the shipment sent directly to me and it came much sooner than I anticipated, in perfect condition, and less expensive than the manufacturer's price. I am very happy to have found Homebello and look forward to doing business with them again. I'm sorry I didn't know about them before.

Date of experience: August 4, 2015
New York
1 review
3 helpful votes
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I purchase all my jewelry from homebello and always get very nice pricing. Good service so far so I thought I should share my personal view. Thank you

Date of experience: July 15, 2015
Australia
1 review
7 helpful votes
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Ordering Franz Porcelain products online... very long story, on going for a year trying to get my products and money back, they claimed they refunded me but it never came and they just started ignoring my emails.
Don't trust them! They ripped me off over $300..

Date of experience: March 30, 2015
Arkansas
1 review
4 helpful votes
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Great prices, excellent customer service and fast shipping. Totally happy with the purchase and service.

Date of experience: January 6, 2015
Oregon
2 reviews
15 helpful votes
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Charm described as "large". Needs more definite a description. Charm arrived and has a definite front and back (hollow on that side.) Charms don't usually have "backs". A bit overpriced, I'd say, even though "on sale." My main complaint is this annoying website where what I'm now typing is so small and SO FAINT I can barely see what I'm writing. I do lots of on-line shopping and this one is worth just 2 stars. Sorry.

Date of experience: December 30, 2014
Sweden
1 review
6 helpful votes
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Hi!
November 16, 2014

Hi!

Thank you for the nice propeller charm. It was nicer than the description, very fine indeed.
Fast delivery too, with tracking. It is so fine to follow the order.
Kind if you to declare a lower value to the Swedish custom, I did not have to pay anything extra.
Keep up this good work, and thanks!

Per in Sweden

Date of experience: November 16, 2014
New York
2 reviews
27 helpful votes
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I had an incredibly positive experience with HomeBello. The items were backordered and I received them when they came in. I expressed my concern about the negative comments made here and found them to be ABSOLUTELY WRONG in my dealings with the company. I am ecstatic with my purchases and found them to be much less expensive than anywhere else. Look forward to continuing to use HomeBello whenever they have what I need!

Date of experience: November 12, 2014