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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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It was good just had to make some adjustments
I was impressed!
A beautiful bowler hat.
Shipping was incredibly fast and I absolutely love the shirt and vest. They are great quality and a very reasonable price. I will definitely look here first when searching for formalwear.
Delighted with the quality of the product. The stick is an appropriate height and has a high quality finish.
Purchasing was so easy and shipping was like lightening. I bought a set (vest and jacket) as a surprise for my husband and he loved it! The fit is great and it looks wonderful on him. The cut and styling are beautiful...hope to buy another set soon! Great variety and selection on the site.
Good quality and delivered in a reasonable amount of time. Keep up the good work. I will be making other purchases from this website company in the near future.
I had occasion to purchase a detachable collar for a period appropriate Victorian formal shirt for my son's imminent wedding. The folks at Gentleman's Emporium were informative and helpful, getting my choices off to me quickly. I received them in short order, and the collars are excellent quality, and very reasonably priced. I highly recommend this company for anyone who wants to look fine for the times.
The vest came much earlier than expected. I received it about 3 days after I placed the order. It fits perfectly and goes perfect with my jackets.If I ever need anything the you carry I will definitely order it from you.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.