On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Fantastic products and service every time! Awesome.
Excellent product. I ordered the crossdraw holster and cartridge belt for my Heritage 22 Rough Rider. Gun fits the holster perfectly. This is the second gun belt I have ordered. First rate workmanship, I was hoping that the leather would be natural. This has a high gloss finish, which is ok, but my other gun belt is natural.
Historical Emporium made making a transaction online very easy and I found that their quality of item is of the first order. The swiftness and humanness of getting a treasure directly to my door still gives me a feeling of romance. I like the Engineers Bib shirts with the Rover Utility Belt.
Great quality. Nice folks...Noel deserves a raise.
The vest that I ordered was delayed in shipping because of my shipping address. The customer service department contacted me and let me know why. I told them it was not a problem to receive the vest a little later.
My coat was very well made. It is beautiful, and I'm so pleased with my purchase. I can't wait for winter, so I can wear it!
I LOVE H.E.'s products! I love the fact that they let me come in and actually try things on. It really SELLS the products. I'm picky, and I have very specific needs. I really need to KNOW how something looks and feels, because I use these items in my magic/juggling act. Overall, their clothing has held up well, and believe me, I'm HARD on props and clothing! Their variety of clothing & styles is AMAZING. I am a life-long customer.
And I am VERY MUCH a paying customer. To get the same outfits made would be FAR more expensive than buying them from Historical Emporium. I LOVE this company!
Steve Koehler
Everything I buy here, I wear in day to day use
As usual well made and good service. We have been buying from you for many years.
Prompt delivery of well packaged, excellent apparel.
Was really satisfied until the data breach notification
I was very pleased wit the total experience. Ordering was easy and delivery was excellent.
Everything was EXCELLENT!
Customer service was fantastic when I call to place an order.
Would definitely order from them again.
I worked with Noel on-line and over the phone to purchase a Twin Cities vest for myself and my three barbershop quartet colleagues. Noel was extremely helpful in finding a style that could accommodate a size range from Medium to 3XT and still be fashionable for us. He made sure my colleagues were all taken care of and, in my case, set up a special order to ship once my size came back in stock.
The product and service is excellent. Thank you. Now do you have a vest in grey? I'll look for it on your website. Paul Hicks
The vest and pants I bought were well made and fit well. Very satisfied.
Delivery was very quick; however, I misunderstood the sizing chart and had to return it. This was handled very promptly and again, delivery was fast. I suggest, like other people have said, you should order two sizes bigger than your waist size. Very happy with my purchase!
Just what I was looking for. Fits good and looks great!
Customer service is always professional and knowledgeable. The products are always top quality.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members