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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I ordered the wrong size gun belt, returned it and got the replacement back in four days. Amazing.
Thank you.
I Finally Found The Hat I Was Looking For, Shipping Was Fast And The Fit, Look And
Quality Were Perfect!
No problems whatsoever.
Good fast service.
Leonard is a pearl; keep him on CSR; quick, knowledgeable, sure, courteous without soppiness.
I needed to exchange my order for a smaller size. I was sent the proper size along with a prepaid label for my return within a couple of days. The process could not have been easier or more expedient. Well done!
It was easy to chose what I needed. The pricing is very reasonable and shipping,etc... was very quick. There is also a terrific variety of products which makes one stop shopping much easier than going to different sites,etc... I am very pleased ---
Excellent quality product. Fast shipping.
Fast delivery. Great products.
Supporting customer will order from them again
Totally recommend purchasing all your needs. Great selection, customer service and selection.
Your product delivery is amazing! West coast to east coast quicker than I receive a letter from the next town over here at home. Price is a little high but you're dealing in unique products and the quality is first class.
I needed some articles of clothing that were accurate to the time period, namely 1860's-early 1870's Old Western U.S... found what I wanted, and then some! The inventory in your catalog is amazing. Certainly will recommend to others...
I have made quite a few purchases from Historical Emporium of shirts, trousers, braces, jackets, coats, waist coats and ties, Each product is quality! And the couple of times I contacted customer service, the experience was handled so politely and efficiently! I do not hesitate to recommend Historical Emporium to my friends for quality merchandise and friendly customer service!
I have purchased more than eight vests and have always been very satisfied. Thank you
I have purchased several items from Historical Emporium over several years. Always great service, fast delivery and very genuine and high quality products. My closet is getting full. I always receive great comments when wearing you garments and accessories. Fun!
Great price. Great product
Great company! Excellent service and quality merchandise!
All I wanted was a pocket compass to keep in my pocket for a conversation piece and that was exactly what I got! I am more than satisfied with my compass! I look forward to more purchases with Historical Emporium! Thank You! Kevin Rhea.
Everything was great, the service, the product, the shipping all went well.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members