About the Business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers. Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Customer Service was great. A wonderful change from what often happens. Looking forward to my next purchase.
No complaints. All praise.
I purchased the Klondike Vest - Brown for my husband. He looks very sharp in it. The size I ordered is a perfect fit. Ordering was very easy and I was very satisfied with the delivery time.
A pleasure doing business with these people. Their selection is fantastic and their customer care dept. is beyond reproach. The silver ball at the top of the cane I purchased arrived with a few scratches and a small spot where the silver plating had rubber through to the base metal. I notified them of the problem and they sent me a replacement priority mail which arrived 2 days later. They even told me not to bother sending the old ball back. NO QUESTIONS ASKED! Would deal with these people ANYTIME.
I wish that every store or merchant out there can ask Gentleman's Emporium how to be successful.
In point of fact, I'm inclined to suggest that Gentleman's Emporium push for a changing of our current sloppy/gangsta dressing styles for the much more polite dressing styles of the nineteenth century.
When it comes to [degenerate] modernist fashion, there is too much emphasis on practicality and cheapness; this is mirrored in the cultural values of modernity - cheap and practical, not to mention cold and sterile.
Hence, a return to TRUE [clothing] style is necessary to effect a change towards the superior cultural values of the past.
Customer service was great. I called because the hat I bought got stolen due to a screw up on part of UPS. Gentlemen's Emporium replaced it without hesitation. I really appreciated it. The lady I talked to was so courteous and understanding. This is how you build a loyal customer base. I've been a customer for many years and will continue to be a loyal customer in the years to come. Thank you!
Products were exactly as pictured,True to colour, good quality too, & as i imagined it to be. Delivery time suprised me, it was so quick.
Awesome gear at Awesome price. Will be wearing my vest when I visit my mate"s cattle run up Northern Australia.My work vest is about on it"s last legs so I will replace it from Historical Emporium before I head off. Thanks mates for your great product and speedy service.
I am very happy with the service I recieved from the time I placed my order till it arrived at my door. All the items were better quality then other outlets I have tried. They arrived on time. I will continue to use this site for future items, In fact I already have.
BEST ONLINE EXPERIENCE EVER...U won't be disappointed
Fantastic service and super fast delivery especially as it was to the UK. I will be recommending you to others and definately using you again
I was so happy with the quick turn around time on the delivery. Got the product and am extremely satisfied with the quality. Great job guys! Will definitely order from this shop again!
Like the vest good quality well designed. Good pockets with syle
The vest was of good quality and we'll made. A little heavier than I thought it would be but that's allright. I will keep this site for any other period clothing I might want.
I am very satisfied with the leather and workmanship, however the.22 caliber revolver frame is somewhat smaller than a.45 and.357's. My long colt fits nicely in the holster.
I ordered the same shirt at a local Twin Cities, MN western ware shop in mid October I was told a week and a half for delivery, my order came in Dec. 2ND was thethe wrong shirt and $**.** more expensive and was told that's what I ordered. I ordered the shirt on line no problems got the right shirt in one week Im very happy with your company and will but from you again.
Great pocket watch! My fiance loves it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members