About the Business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers. Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The prices and quality are great. I sew and I couldn't make the vest for the price charged. It is very well made.
Great selections, quality is superb! This is the 4th outfit I have purchased and will definitely purchase again. The entire process was outstanding! Thank you!
Shipping and tracking info was E-mailed to me when they shipped my order out, and it crossed coast to coast to me in 3 days
Satisfied customer
The web site is excellent and leaves me hungering for more. I would like to purchase more items but my monthly paycheck has not yet arrived. All prices are reasonable and the shiping time was great. I will undoubtedly be back.
Excellant product and service, extremely satisfied!
Very prompt service with nil need to follow up on anything -easy to order/pay/receive etc. Thankyou!
Shipment arrived within days of ordering and in good condition.
I purchased a satin ascot from gentlemansemporium.com. For the quality of the item I got, the pricing was excellent (especially considering that it came with a matching pocket square, which I didn't expect!). Delivery was quick. The item was carefully protected and packed and the product portfolio is very attractive.
Excellent customer service, got back with results.
I requested and paid for two-day delivery - but they noticed that based on my address I could get two-day delivery with regular mail anyway, and automatically switched me down to the cheaper option and refunded the difference. Great customer service:-)
The item I wanted was not in stock when I originally visited the site. I asked to be contacted when it was back in stock and received excellent service with emails confirming my request, letting me know when it became available (even before it was posted on the website), and thanking me for the purchase. Everything about this experience was a pleasure! My father loves the helmet, too! He'll be wearing it when he drives is **** MGTF with the windshield down this spring.
My order was scheduled to arrive during the Midwest's record cold lows in January. Traffic, schools, businesses were disrupted/closed/delayed all across the region. The item, believe it or not, arrived on time
CAPS ARE OF GOOD QUALITY, HOWEVER, THE SAME SIZE VARIES DEPENDING ON THE MANUFACTURER. THIS MAKES IT HARD TO SELECT THE PROPER SIZE.
I wish men still dressed as they did a the turn-of-the-century…top hats, capes, ascots, etc. You guys bring back those possibilities.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members