About the Business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers. Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I loved the "statesman" walking stick. It was just as I expected.
The frock coat (davenport) was beautifully cut and made of a nice tropical weight wool. The "velvet" lapels however was cheap and not acceptable. My warning to those gentlemen who are of a certain age and have found the years to have taken a toll on their waistline. Go to the gym. Workout until you pass out. These clothes are cut for a trim figure.
And one more thing. Make your clothes here in the U.S. shame on you for having them made in Guatamala. I wonder what the people down there are paid? Make your goods in the states and pay a living wage.
Alas, I am weak and love the emporium. Just import from your new altellier next door and hire union workers! Okay, I am getting off my soapbox now.
Great value. Fast delivery to Australia. Excellent quality products. Will recommend you to friends. Thank you!
I am a customer of Ladies Emporium and am very satisfied with products and services. All items have been of very high quality and reasonable price. Best place to go for my docent clothing. Thank you!
This holster is exactly what my husbands was looking for. It really looks great with his Ruger SuperBlackHawk. He is happy and that's really counts.
It would be great if multiple items were charge a flat rate and if we could return items that need exchange without having to pay a fee to send them back. I've spent around $30. To 40. Dollars, for items that didn't fit that I repurchased. I would have greatly spent that money to purchase another shirt from your company. Thank you for your time. Benny Godinez.
Easy and fast.
My daughters coat arrived very quickly, was packaged well and the coat is perfect for her steampunk cos-play.
Great customer service and very quick ship. Pleased also with the quality of the product.
What can i say...Once again, Gentleman's Emporium have EXCEEDED all my expectations, and have provided TOP quality garments, service, and fast delivery. I live in the UK, and buying on-line from International Businesses that promise the earth, can be worrying in this day and age of cyber-crime. Gentleman's Emporium however, have totally put my mind at rest, and i know that i can buy from them ANY TIME with complete confidence in their Business ethics, high quality products, and genuine sincere credentials...just as if i was buying from a store in my own city, in my own country. The quality of the garments is outstanding, and the styling is fantastic. Gentleman's Emporium for me... is THE place to get that perfect 19th Century look...i personally do not bother with anywhere else. I cant wait for the 2014 $#*!ensian evening in Wymondham...its gonna be the best thanks to Gentleman's and their high standards.
Outstanding product, outstanding company looking forward to many more purchases
The belt that I received measured different than I measured myself. I mailed it back on Feb. 6th to exchange it for a smaller one. Can't wait to get it back.
Great experience I will be back!
The vest is warm, comfortable and stylish. It the second one I have purchased and I get all sorts of compliments. Great quality and service!
Had a few questions that I asked over e-mail and received very prompt, courteous, and informative replies. The product shipped quickly without issue, no surprises down the line.
Great folks. Very friendly and helpful.
I needed really large sized hats for a community theatre production. I searched everywhere on the web but everything I found was outrageously priced. I found Gentleman's Emporium and they had exactly what I needed at a fairly reasonable price. The products were delivered within 4 days of my order and I was quite impressed with the quality. One of the hats I had to return because it was too small, but it WAS what was ordered, just an actor with a really large head. All in all it was a pleasant experience.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members