At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
The shipping problem that I encountered was the post office problem and the only complaint I have is the pearl tie tack broke on the third use
I was entirely satisfied with the goods, your prices and delivery charges. 'Overall Price' just reminded me that on $379.70 US for goods and shipping, the UK added a further $141. That's not your fault at all, just harder to convince my Wife that I should buy the things I like.
Great service! Great products! Very friendly!
I am very pleased with the quality, and sizing of the items purchased.
The service, product & price were all quality delivered.
Now, all you can do for me is capitalize the O in
VanOrman!
I was very happy with my experience shopping wit Historical Emporium. Would definitely recommend it to others.
All good. Thanks.
I'll not mince my words... Nothing short of stupendous!
Love the frock coat. Had an authentic piece once. Pretty close. Wish the shoulders weren't padded. Would love to buy a softer grey colour.
The item was just what I was looking for. The delivery was fast and painless. I would recommend this seller to anyone.
Very pleased with your selection of clothing. Found just what we were looking for. Everything arrived in a timely manner. The only issue we had was that the 2X size shirt that we bought was way to big and had to be altered. But, loved it enough to have it altered vs. returning.
Everyone we talked with was extremely helpful and personable
Even though some of the things we ordered didn't match what we already had
And had to send back... we were so pleased with the
Quality of every product we received. JK
From order time to delivery by ground carrier was just a couple of days. I was amazed at the quick delivery. The pants fit perfectly after I had the lenght adjusted and they look great. Thanks
The vest was expensive, ordering couldn't have been easier, and delivery was quite within my expectations. Overall, a positive experience.
Great product, only company that I've found that have tall sizes.
I have been looking for this type of clothing. So I am really pleased with selection.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions