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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great experience! I would recommend that at the time of shipping info entry, that no delivery to post office boxes would be indicated to save time and effort for everyone.
Great company to do bus. With
High quality products at reasonable prices with fast service.! A combination that is hard to beat! We'll be back!
The product I ordered is of very high quality. I couldn't believe how fast it was delivered and I will be ordering other products from you as needed.
My wife and I got the highest remarks about our costumes and we won the western dress up contest in South Dakota two weeks ago.
The service,price,and products are great and after showing some friends who are also involved in the Great Durbin Train Robbery they are now buying their clothing from Gentlemans Emporium. I now have two outfits to wear,one as a railroad agent,and if were short on robbers I can change side...Thanks. Joseph L.
There were a few issues with suppliers and sizing but the Emporium dealt with them incredibly efficiently, professionally and with much kindess and charm. I highly recomend this company.
Quick shipment! It was exactly what I ordered! Thank you.
I had been looking for a very particular kind of shirt and color. Gentleman's emporium had just the right shirt. I feel very comfortable wearing it and got compliments too.
Thank you.
Great items at a decent price! It's a one stop shop for steampunk!
Although the item received was not exactly what I wanted, customer service did not hesitate to make it right with a full and painless refund
The vest was a gift for a grandson 500 miles away. I hope he loves it. I was very impressed with its style and high quality fabric and stitching.
The shipping was very quick and I love my jacket. It fits perfectly.
Great!
I just want to tell you how easy it was to find, order and purchase the mechanical watch I had been looking for. The process was user friendly, quick and I received my watch before the actual date it was to arrive.
Thank You
Had a question regarding white dress shirts and customer service was able to answer extremely fast.
I've always been happy with my transactions with Gentlemans Emporium!
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members