Historical Emporium
business logo of Historical Emporium

Historical EmporiumReviews 11,100

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Historical Emporium?
grey star
grey star
grey star
grey star
grey star

Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

We monitor reviews for authenticity

Kevin R.
0 reviews
0 helpful votes
Follow Kevin R.
Unfollow Kevin R.
Share Review
Report Review

I would have bought more if not for many things being out of stock

Date of experience: October 10, 2014
AL C.
0 reviews
0 helpful votes
Follow AL C.
Unfollow AL C.
Share Review
Report Review

...
October 10, 2014

Date of experience: October 10, 2014
Amarillo P.
0 reviews
0 helpful votes
Follow Amarillo P.
Unfollow Amarillo P.
Share Review
Report Review

I have been very pleased with the wide selections and very good quality. I wear your garments for everyday but not for re-enacting or thematic events. Your delivery promptness is admirable. I enjoy adding a Western touch to various social occasions since we are in Amarillo.

Date of experience: October 10, 2014
Judith C.
0 reviews
0 helpful votes
Follow Judith C.
Unfollow Judith C.
Share Review
Report Review

We run a business called Live History Productions in Tasmania, Australia. We often need historical costumes for our plays. The Historical Emporium provides quality costumes at reasonable prices and they arrive really quickly despite coming from the U.S.A.

Date of experience: October 10, 2014
Cathy Y.
0 reviews
0 helpful votes
Follow Cathy Y.
Unfollow Cathy Y.
Share Review
Report Review

...
October 10, 2014

Date of experience: October 10, 2014
Tori O.
0 reviews
0 helpful votes
Follow Tori O.
Unfollow Tori O.
Share Review
Report Review

I had originally ordered a skirt and received prompt notification that it was not in stock. I chose to call to place an order and the woman I spoke with was courteous and friendly. A new garment was ordered and was shipped to me in two days. Awesome customer service! I will gladly come back for anything I may need.

Date of experience: October 10, 2014
Phillip M.
0 reviews
0 helpful votes
Follow Phillip M.
Unfollow Phillip M.
Share Review
Report Review

I like the wide selection of clothes
October 10, 2014

I like the wide selection of clothes.

Date of experience: October 10, 2014
Gary V.
0 reviews
0 helpful votes
Follow Gary V.
Unfollow Gary V.
Share Review
Report Review

I wanted a slightly customized item (different holster/belt combo than offered on the website). I emailed to see if this would be possible and received a very prompt response from Noel, who told me that I could get what I wanted if I placed my order by phone, and he informed me of a small extra charge for customizing the item. I called in my order and a week later I have my gun belt, just as promised.

Date of experience: October 10, 2014
ed S.
0 reviews
0 helpful votes
Follow ed S.
Unfollow ed S.
Share Review
Report Review

Beautiful coat, a perfect fit
October 10, 2014

Beautiful coat, a perfect fit. Gentleman's emporium has found a new customer. I will be buying again.

Date of experience: October 10, 2014
SHAWN I.
0 reviews
0 helpful votes
Follow SHAWN I.
Unfollow SHAWN I.
Share Review
Report Review

THE ONLY COMPLAINT ABOUT MY HOLSTER IS THE LEATHER FOR THE HAMMER DOESN'T COME UP TO MY HAMMER AND HOLD IT IN THE HOLSTER.

Date of experience: October 10, 2014
FCM K.
0 reviews
0 helpful votes
Follow FCM K.
Unfollow FCM K.
Share Review
Report Review

...
October 10, 2014

Date of experience: October 10, 2014
Andrea F.
0 reviews
0 helpful votes
Follow Andrea F.
Unfollow Andrea F.
Share Review
Report Review

The quality is very fine
October 10, 2014

The quality is very fine. The fit was a bit small, but the re-order came promptly and is good. The sizes on all items seemed to run small (except for the shirt). I am very pleased and look forward to wearing the ensemble. Thank you.

Date of experience: October 10, 2014
Robert S.
0 reviews
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Share Review
Report Review

Very good customer service contact
October 10, 2014

Very good customer service contact. Answers questions in no time flat

Date of experience: October 10, 2014
Ron P.
0 reviews
0 helpful votes
Follow Ron P.
Unfollow Ron P.
Share Review
Report Review

...
October 10, 2014

Date of experience: October 10, 2014
Abi T.
0 reviews
0 helpful votes
Follow Abi T.
Unfollow Abi T.
Share Review
Report Review

I had a great experience
October 10, 2014

I had a great experience.

Date of experience: October 10, 2014
SMichelin K.
0 reviews
0 helpful votes
Follow SMichelin K.
Unfollow SMichelin K.
Share Review
Report Review

...
October 10, 2014

Date of experience: October 10, 2014
Sandra C.
0 reviews
0 helpful votes
Follow Sandra C.
Unfollow Sandra C.
Share Review
Report Review

Fun, unusual but also practical garments that people will mistake for cutting edge contemporary designer duds even though they are based on Victorian and Edwardian styles!

Date of experience: October 10, 2014
Dan C.
0 reviews
0 helpful votes
Follow Dan C.
Unfollow Dan C.
Share Review
Report Review

Great selection of vests, easy to order and timely delivery at a reasonable cost.

Date of experience: October 10, 2014
Ron M.
0 reviews
0 helpful votes
Follow Ron M.
Unfollow Ron M.
Share Review
Report Review

...
October 10, 2014

Date of experience: October 10, 2014
Campingnights H.
0 reviews
0 helpful votes
Follow Campingnights H.
Unfollow Campingnights H.
Share Review
Report Review

Great customer service
October 10, 2014

Great customer service. You took time to research and answer my questions. That is very rare in todays world.

Date of experience: October 10, 2014

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


+4