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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very impressed with the quality of the clothes, fine fabrics and well made. Great styles.
Very Nice Holster. Buckle starp was very thin and flimsy. Otherwise Very Nice.
When you send out the product please make shure the vest lapel is laying down flat not bent over. Had too steam heat it to make lay down. Thank you
I had to return the blouse because it was a bit too tight. You really should keep 3x in stock.
As far as your service, all was excellent.
I will be returning the black faux aviation helmet. It feels and appears cheap. The quality of the deer skin gloves was excellent. The leather gloves are very nice, but several antique car enthusiasts thought they were a little heavy for touring - mostly in warm weather.
I was incredibly surprised at the speed of my item's delivery! With such great service (and advice for reversing polarities), I am positive that I will be ordering from Gentleman's Emporium again!
I really appreciated the email I received regarding the availability of the Floyd shirt. I am so happy to have it. Cheers
Quality products. Had to return 1 pair of slacks for larger size, but we did not follow the store's recommendation, first time around. Customer service had an excellent plan for returning and getting another pair, helped with quick turn around for a rush order. Just great.
The skirt was a little short for our cowboy action shooting club.
The shipping and handling cost double the price of the item. I do not think the S&H charges are justified.
The quality of all the products is high. There are some concessions to modern materials, like plastic buttons.
First of all, if you need to call customer service for additional information they will gladly help you like they helped me. As for the hat, it is well crafted, designed and most of all great quality.
The clothes were well made and I am pleased with them. Thank-you for your service.don
II have received 2 coats and 2 vest wiuth 2 derby hats all or very good
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members