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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Quality products at reasonable prices. Great site for vintage clothing.
I have ordered from your site several times and you could not be more accommodating. My only issue is wishing that you had more sizes in stock.
Excellent customer service, very good products at a reasonable price. Had issues with using USPS for shipping and Western Emporium took care of the problem. Shipping time was better than their website might indicate (depending on destination and product) however if USPS is used, long delays may occur.
Keep up the fantastic work.
Nice shirts! Quality pants and shirts. Nice to get quality materials. Hat fit perfect. Will buy more.
I'll definitely buy from you again! Lovely skirt -- fast service -- great customer service -- helpful and informative website. These folks have done a really good job of describing exactly how the garment will fit if you use their size chart -- pay attention!
My husband is thrilled with the vest and receives many compliments on it. Your order department recommended the right size for a perfect fit/ Good looking and excellent quality
I bought a newsboy hat from gentlemansemporium.com and totally love it. The quality of the hat is VERY GOOD!. I will definitely buy from here again. The hat came in two days from Calif. To NJ, much quicker then I expected.
Shipped quickly. Beautiful tailoring. Extremely pleased...It is a Christmas gift for my husband...Can't wait to see him in it.
I didn't call customer service, just ordered on-line & was pleasantly surprised the apron arrived within a day or two! I was very pleased with the quality--article was just as described/pictured on-line. Also best price I could find anywhere for similar item.
Speedy service from American to the UK. As always, it was quicker from USA to the UK than it was from the UK depot to my home! Really good service, easy to order and will do so again.
I received numerous compliments from guests at my daughter's wedding. I was thoroughly pleased with all items I ordered. I was so amazed at the high quality materials and workmanship. Definitely will be a return customer.
I was so happy to find your website. My husband and I are doing Christmas cards and wanted to dress in 1800 attire. Your clothing is awesome. I also bought him one of your vest for Christmas and he is going to love it.
I am so very glad that you gave me the opportunity to give you my personal input on my experience with your company. I do not usually like shopping on the internet because one cannot ever be sure of the quality of the goods. Fortunately for me this time was fabulous. Your garments are exactly as described, no perhaps better, your office notified me immediately of my shipping situation and even provided a reimbursement because we were local. I am definitely happy to have done business with you and I am looking forward to adding new orders in the future. Thank you for being so professional, we need more business like yours.
Absolutely satisfied with the order,the customer service and how fast the "goodies" arrived.
Ordering was very easy and they were timely with shipping.i liked everything i have ordered so far.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members